Data Entry Customer Service

Aisha Smith

585-***-**** **********@*****.***

SKILLS PROFILE

Over 6 years of cashier and clerk experience

Exceptional customer service and data entry skills 6+ years

Excellent computer, Internet research, and social media skills

MS Office 2013 proficient in Word, Excel, PowerPoint

Trained in medical terminology and basic medical office procedures

Achieved Silver Level ACT National Career Readiness Credential (NCRC) March 2016

EDUCATION

Office Support Specialist Program (in progress) February 2016-Present

Rochester Educational Opportunity Center (REOC), Rochester, NY

High School Diploma June 2009

Eastside High School, Gainesville, FL

EMPLOYMENT HISTORY

Data Entry Specialist June 2015- August 2015

Bug Man Extermination, Henrietta, NY

Handled and processed customer payments including credit cards, cash, and checks

Entered invoices into companies internal Point of Sales System

Entered notes with codes given by exterminators into the Point of Sale System

Cashier and Crew Member

McDonald’s, Branford, FL June 2012-November 2013

McDonald’s, Gainesville, FL January 2009-November 2010

Entered and processed customers’ orders

Prepared meals based on customers’ requests

Restocked and ensured the counter area was clean and presentable at all times

VOLUNTEER HISTORY

ABC Head Start, Rochester, NY September 2015 – Present

Newberry Animal Hospital, Newberry, FL September – December 2007

CERTIFICATES AND AWARDS

Silver Level, ACT National Career Readiness Credential, RochesterWorks!, Rochester, NY 2016

Digital Literacy Completion Certificate, Rochester EOC, Rochester, NY 2016

Keyboard Club Certificate, Rochester EOC, Rochester, NY 2016

REOC Academic Achievement Award, Rochester EOC, Rochester, NY 2016

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