Medical Office

Duane E. Brown

**** **** *. ******* ***** West

Jacksonville, FL 32219

*************@*****.***

904-***-**** Home 904-***-**** Cell

Microsoft Word, Power chart, EMR, Intermediate knowledge of medical terminology, Data entry (35 WPM), Excellent Verbal and Written Communication Skills, Strong Interpersonal and Organizational Skills, Excellent Problem Solving and Decision Making Skills, Strong team player with proven track record of leadership, Over 15 Years within the Healthcare Industry

A.Graham Smith, M.D Jacksonville, FL 04-2012 to present

Front Office Coordinator

Patient check in and out

Maintains patient confidentiality

Verifies and Update patient demographic and insurance information

Collecting co-pays and cash from patients

Communicating with patients and providers

Scheduling, canceling and rescheduling patient appointment

Answering multiple telephones and accurately documenting messages

Cross-trained to referral authorization and prior authorization

Medication request, check blood pressure

Maintain business office inventory and order all office supplies

Appointment reminder calls

A. Graham Smith, M.D. Jacksonville, FL 06-2003 to present

Medical Records Specialist

Scan documents into Electronic Medical Record

Triage charts from doctor’s office, mail and fax out results

Make corrections to dictation

Copy, fax, in-voice all copied medical records

Pull charts for doctors and physical therapy appointments

File all loose medical data into charts

Re-file all charts and x-ray film that were pulled for clinic

Collector for past due medical records and forms request

Retrieve archive records from off-site facility

Shands Hospital Jacksonville, FL 05-1995 to 03-2003

Office Manager (Contracted through C & C Copy Services)

Interview new employees and maintain all employee’s personnel files

Bank deposits and ordered all office supplies

Invoice medical records for Attorney and Insurance Companies

Collector on past due accounts, Payroll for the company

Education Nathan Bedford Forrest, Senior High Jacksonville, FL

Diploma

References available upon request

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