Customer Service Sales

***** ******** *******, ******* ** *****

PHONE 281-***-**** • E-MAIL *************@******.***

BRITTANY GONZALEZ

OBJECTIVE

To obtain a position that will enable me to apply my learned skills as well as utilizes my customer service skills and experience

WORK EXPERIENCE

02/2016- 05/2016

Retail Associate Cracker Barrel

-Guest services such as providing information about the store and merchandise carried

-Help with product displays

-Replenish stock merchandise

09/2014- 08/2015

Life Skills Paraeducator Cy-Fair ISD

-Help teacher prepare and adapt instructional materials and classroom displays

-Help with inventory, care, and maintenance of equipment, books, and supplies

-Assist students with disabilities according to their needs as well with any physical needs and personal care

-Help manage behavior of students including supervising students throughout the day inside and outside the classroom

11/2012- 07/2013

Sales Rep Sprint

-Guide customers through the purchasing decision and activations process, and educate customer on new purchase

-Build customer relations to drive sales

-Achieve sales goals and service performance requirements while performing excellent customer satisfaction.

08/2011- 09/2012 Public Storage

Relief Manager

-Helping customers understand their needs by recommending storage solutions

-Consult, sell, and up sell merchandise

-Ensure the appearance of the property is customer ready

04/2010- 08/2011. JCPenney

Customer Service Associate

-making decisions based on policies and regulations

-answering customer queries, problem solving and providing detailed information on store products

-register transactions

-replenish shelves and fixtures with merchandise

03/2008- 02/2010 Wal-Mart

Customer Service Manager

Responsible for

-training, disciplining, and supervising front end staff

-making decisions based on policies and regulations

-answering customer queries, problem solving and providing detailed information on store products

-managed daily cash and inventory

SUMMARY OF QUALIFICATIONS

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Energetic, outgoing, customer oriented personality.

-Strong communication, interpersonal and problem resolution skills

-Detail oriented with strong organizational and time management skills

-Knowledge of computers in a Windows environment

EDUCATION

Windfern High School, Graduated 2006

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