Receptionists Office Assistant Desk clerk

**** ********** **** *.

Jacksonville, Florida ***11

Phone 513-***-****

Fax 904-***-****

E-mail ***************@*****.***

Kathleen J. Phillips

Objective

To become an integral part of an organization that I can use my knowledge and skills to help enhance the productivity and service of that organization.

Work experience

[11/6/2006-6/5/2010] Solid Gold Self Storage Springfield, Ohio

Manager

Responsible for renting units and collecting monthly payments from customers. Maintain files as needed. Maintain information on the computer with all up to date payments and information as required. I designed an associate hand book that showed how to use the computer and move around in the programs that is being used. It showed all the information on how to do the job from beginning to the end.

12/6/1982-1/5/2005 Honda of America Mfg., Inc. Marysville, Ohio

Retired after 22 Years

Production Staff, Quality Group (1994-2005)

Responsible for difference kinds of Checksheets

Head of Record Retention, responsible for all training of all associates

Used Microsoft Excel, Powerpoint and Word

Over 16 years of Office work

Production Staff, Cost Group (1988-1994)

Scrap Rejections Tracking and Reporting

Tracked Temporary Manpower for Paint Department

Started up Record Retention for Paint Department

Orientation Of Temporary Associates, Transfers Into Dept., New Hires

Paint Department Attendance Tracking

Over 16 years of Office Work

Car Inspector Associate (1982-1988)

Inspected cars for Quality

Training Certificates

Though working for Honda, I have did extensive training:

Time Management, Legal Supervision, Leading Meetings, Minute Manager, Coaching and Counseling, Stress Management, Better Communications, Associate Assistance Program, Motivating Teams, Americans With Disabilities Act Legal Compliance and Business Ethics, Managing Conflict, Legal Supervision and a few more including some Computer Classes

Education

1954-1967 Buckeye Valley High School Delaware, Ohio

1967-1970 International Correspondence Schools Scranton, PA.

High School GED

References

Diane Burgess 1056 Vivian Ct. Jacksonville, Florida 32225 Ph-904-***-**** *********@*****.***

Rontonio Dingle 1056 Vivian Ct. Jacksonville, Florida 32225 Ph-904-***-**** **************@*****.***

Karla Smith 3337 Parkview Road Mechanicsburg, Ohio 43044 Ph-937-***-**** ***********@*****.***

Previous Types of Job qualifications

Computer Programs and Office Equipment

Telephone Long Distance Operator General Telephone Co.

Handled long distance phone calls and did Directory Assistance

Made the connection between the parties

About a year in 1970

Waitress and Fast Food

Hotel Maid/Laundry Worker

Screw Machine and Cut Off Machine Set Up Person/Operator

Microsoft Excel, Word, and Powerpoint 16 years experience

(Last used in 2004, I’m sure some of it has changed but will

do my best to pick it all back up quickly)

Know how to use all Office Equipment 16 Years experience

Fax Machines

Copiers

Phone Systems, etc.

E-Mail ***************@*****.***

6762 BRANDEMERE ROAD N. JACKSONVILLE, FLORIDA 32211 PHONE 904-***-****) CELL 513-***-****)

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