Customer Service Data Entry

JAMIE LA BODE

PO Box **, Reeseville, WI ***** C: 262-***-**** **********@*****.***

PROFESSIONAL SUMMARY

TO OBTAIN A FAST PACED POSITION IN AN ORGANIZATION WHERE ATTENTION TO DETAIL AND

ACCURACY WOULD BE NEEDED TO CHALLENGE MY SKILLS AND LEARN NEW SKILLS. I AM A HIGHLY MOTIVATED MULTI-TASKER IN HIGH STRESS WORK ENVIRONMENTS REQUIRING EXCEPTIONAL ORGANIZATIONAL SKILLS. I HAVE A FAST- LEARNING ABILITY WITH INCREASING ENERGY TO BECOME KNOWLEDGABLE IN NEW AREAS.

SKILLS

Self-motivated Data management

Extremely organized Detail Oriented

Conflict resolution Independent

ADDITIONAL INFORMATION

Salary Requirements: upon request

WORK HISTORY

Shipping Clerk, 10/2014 to 12/2015 Vintage Parts – Beaver Dam, WI

Packaging parts for shipping.

Checking in parts into AS/400 system.

Use Fed Ex/UPS online for shipping labels.

Use AS/400 system for packing lists.

Loading packages onto truck.

Developed new process for job functions, which resulted in marked performance improvements. Achieved fewer errors by observing and correcting issues in a timely manner.

Masker, 05/2012 to 08/2014

Ad-Tech Industries – Watertown, WI

Examining part blue prints to determine size of tape and/or masks needed.

Paint line masking and loading.

Unloading paint line and packing.

Unmasking of parts.

Touch-up painting.

Order Entry Operator / Typist, 12/2003 to 01/2007

Priority Title Corporation – Brookfield, WI

Order entry of real estate orders.

Typing loan commitments/policies.

Customer service calls.

Troubleshooting office equipment.

Analyzed departmental documents for appropriate distribution and filing.

JAMIE LA BODE

PO Box 46, Reeseville, WI 53579 C: 262-***-**** **********@*****.***

Loan Delivery, 07/2003 to 12/2003

Paragon Home Lending – Brookfield, WI

Organizing and preparing files for lenders.

Copying and delivering files for all departments.

Preparing files for fed ex delivery.

Data Entry.

Data Entry Operator, 11/2001 to 07/2003

Title West, Inc – Waukesha, WI

Data Entry of real estate orders.

Typing and filing final loan policies.

Customer service calls from customers, agents and government offices.

Back-up receptionist.

Purchasing Assistant/Office supply orders.

Worked directly with real estate agents and closers to achieve timely closings.

Supported Chief Operating Officer with daily operational functions.

Administrative Assistant / IS Operations, 01/2000 to 09/2001

Promotional Services Group – New Berlin, WI

Data Entry, Programming and Printing mass checks on AS/400 system.

Daily computer back up and software upgrades.

Troubleshooting all system issues.

Back-up receptionist.

HR Assistant-employee time logs.

Accounting Assistant-collection calls.

Responsible for creative design for prominent website.

Supported Chief Operating Officer with daily operational functions.

EDUCATION

Microsoft Course Credits: Networking

ITT Technical Institute - Greenfield, WI

Continuing education in computer programs

Microsoft Course Credits: Computer Science

MATC - Oak Creek, WI

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