Customer Service Office

Tyrone Freeman

Lithonia, GA *****

(C): 678-***-****

(E): *******.*******@*****.***

Professional Experience

Colonial Pipeline, Alpharetta, GA 02/2014 – 04/2016

Mail Clerk

Use fax and scanning machines.

Sort mail such as returned letters, adjustments, bills, orders, and payments.

Place mail in metal bins and carry to departments for distribution.

Stock copy rooms and printing devices.

Ensure office is adequately stocked with mail supplies.

Geographic’s Inc., Atlanta, GA 05/2011 - 02/2014

Machine Operator/Floor Support

Packing for presort mail, bulk, and international delivery.

Custom pick and pack magazines, pamphlets, flyers, etc. for many companies, school, & colleges.

Address and mail by hand and machine.

Primary operator of The Xerox Nuvera Digital Copier Printer and Xerox Nuvera 120.

Perform warehouse duties and equipment: Staging, inventory control, 3000 LB Toyota 6BPU15 Stand-up Order Picker.

Department of Revenue, Atlanta, GA 10/2007 - 01/2011

Mail Clerk/General Clerk Level Five

Primary operator of the MLOCR machine.

Operate the Hasler, Pitney Bowes, flexing sort, and inserter machines; Sorting mail

Handle customer’s questions and concerns.

Train new and current employees.

Manage office and truck inventory/supplies.

Fix/operate technical problems.

Order, pickup and deliver mail to and from post office.

Desk work and manage office paper work.

Operate state vehicles such as a 1999 GMC Sierra TK, Chevy Van 30 HD, Ford Titan V8 E-350 Super Duty, and GMC Step Van. Operate pallet jacks, forklifts, etc.

● Scanned and received package/boxes from internal/external customers (FedEx, UPS,

USPS and Certified Mail).

Education

Georgia Perimeter College, Decatur, GA 2007 – 2008

Skills

Excellent customer service skills; Experienced in excel, MS Word; Great planning & organizational skills; Wonderful team player, Quick Learner, Data Entry; Excellent at multi-tasking; Always have positive energy.

Volunteer & Awards

Styling, art and photography; Volunteer for Alexander Memorial Hosea Feed The Hungry yearly; On-going volunteer for SeaJoy, Inc; Community Service Badge, ROTC; Honor Roll, Top Ten Percent Of Class; S.G.A., F.B.L.A., and Employee of the month twice in one year.

References Available Upon Request

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