Customer Service Sales Representative
Resume:
LILIANA RODRIGUEZ
**** ****** ** *** *****, NV **156 ****.*****@*****.*** 702-***-****
OBJECTIVE To obtain a position where my skills and abilities can be provided. To be in a happy and healthy environment where I can learn more as I grow with the company. To have a steady and secure position.
SKILLS & ABILITIES Bilingual: I am able to write, read and speak proper English and Spanish. Computer Skills: Access, Excel, Internet, Outlook, PowerPoint, Publisher and Word. Office Skills: Copier, Data Entry, Fax machine, Multiline phones and typing 45 wpm. Quick Learner Special Skills: Fashion, sewing. I was involved in a fashion course my last 2 years in high school making garments for school plays. Was involved in 2 fashion shows where I was the designer.
EXPERIENCE KEY HOLDER HUGO BOSS
06/2015- PRESENT
A service and sales specialist, Provide exceptional customer service to clienteles. Up selling products and making sure customers find exactly what they are looking for. Having to meet and exceed daily, weekly and monthly goals.
CALL CENTER REPRESENTATIVE RESORT COM INTERNATIONAL 10/2014-06/2015
Responsibilities: Assisting time share owners with anything they might need as far as processing transactions for monthly and annual payments, booking reservations and assisting with any doubts or questions a member has. INSIDE SALES REPRESENTATIVE AHERN RENTALS
03/2014-06/2014
Responsibilities: Opening and closing accounts for construction companies. Putting in and closing orders for construction equipment for major construction companies nationwide. Making service calls for repairs on construction equipment into dispatch. Meeting daily, weekly and monthly goals for the amount of phone calls received and chats with new customers based on our company equipment.
CUSTOMER SERVICE REPRESENTATIVE/INSURANCE AGENT/OPERATOR EXPRESS AUTO INSURANCE
04/2013-02/2014
Responsibilities: Opening and closing auto insurance accounts. Resolving issues at the customer’s request. Working with over ten companies on a personal basis. Taking care of DMV verifications. Taking monthly payments for customer’s policies. Reaching my monthly goal, new accounts as well as quotes. Taking all incoming calls. Making sure calls were transferred out within the amount of 45 seconds.
HOST/SERVER DESSY B'S STEAKHOUSE
07/2011-01/2013
Responsibilities: As a host I would greet the customers who came in to dine with us. Seat the customer according to their preferences. Cash handling, taking payments, counting the drawer at the beginning and end of our shifts. As a server I would greet my tables, take their orders and bring to them anything they would request that the restaurant offered. PAGE 2
EDUCATION COLLEGE OF SOUTHERN NEVADA, 3200 EAST CHEYENNE AVE.LAS VEGAS, NEVADA 89030
N/A
LAS VEGAS HIGH SCHOOL, 6500 EAST SAHARA AVE.
LAS VEGAS, NEVADA 89142
DIPLOMA
REFERENCES JACKIE LOPEZ, COSMOTOLOGIST
SUPER CUTS
ROSA MORALES, SALES REPRESENTATIVE
AARONS FURNITURE
DESIREA SLAKEY, SPA RECEPTIONIST
BELAGIO CASINO
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