Sales Representative Computer Science

Brendan McCue

E: **************@*****.*** M: (***) 417 - 7398

Summary:

Enthusiastic professional seeking to benefit an IT Department with technical knowledge and time management skills. Skilled at building rapport with a diverse clientele while handling complex technical issues.

Personal Skills:

Excellent communication skills, adapt easily to new situations, team oriented, organized, and skilled at multitasking.

Technical Skills:

- Windows OS (XP through 10)

-LAN and wireless networks

-System wipe and reboot

-OS imaging, backups, and restores

-PC troubleshooting, cleanup and optimization

Work Experience:

05/2011 - current Freelance Computer Technician / PC Support

-Diagnose and repair wireless connectivity issues, OS failures and desktop overheating issues.

-Update and install the latest drivers and firmware for client computer hardware, software and mobile devices.

-Optimize computer performance with virus and malware diagnostics and removal.

-Update home computer systems and networks by installing new PC hardware and peripherals.

-Provide ongoing client support with hard drive backup hardware and software to prevent permanent data loss.

10/2008 - 04/2011 Sales Representative

Hollister Co., Canton, Ohio

-Represent the company positively by assisting customers with in-store products, answering customer calls and processing purchases and returns in a timely fashion.

Education:

05/2015 Bachelor of Science: Integrative Studies

Kent State University, Kent, Ohio

65+ Credit Hours in Computer Science

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