Manager Store

Leo Marshall

c/o ** Tudor Rose Court, ** Fann Street, LONDON EC2Y 8DY

Tel: 078******** E: **********@***.***

Personal profile

I am a skilled administrator with a background in varying sectors. I have experience and knowledge in preparing, handling and checking tenancy agreements and therefore have experience of legal contracts to a certain level and am capable of checking and preparing such documents. I am also efficient at answering calls and handling various queries as I have very good communication skills and can speak Japanese, Greek, French, Turkish and Portuguese (to varying degrees of fluency). I am very organised and have previously had to organise flights, accommodation, spreadsheets, management of diaries and more. I have the ability to project manage and have owned my own business as well. I am eager to learn and very flexible and adaptable. I am also willing and able to start at the bottom of a company and work my way up within the organisation.

Skills

People skills:

1. Communication skills

2. Developing rapport

3. Easy-going manner

4. Tolerance and open-mindedness

5. Compassion, understanding and empathy

While working in Sainsburys as a PA to the Store Manager, running my own business, working at London transport Property and teaching in language schools, I had the chance to deal with a lot of people both face to face and over the telephone, and was able to bring the above skills and talents to bear in developing good relationships with colleagues, and helping to resolve customers’ complaints and queries.

Workplace skills:

1. Teamwork

2. Initiative

3. Pro-activeness

4. Quick study

5. Understanding of organisational structures and hierarchies

I am able to work either under my own steam with minimal direction, or as part of a team, collaborating to manage projects and solve problems. I am able to have a system/process explained to me and absorb and internalise it fairly rapidly, and can come up with my own solutions independently.

Marketing and brand development:

1. Identifying new markets for a product

2. Building awareness of the product through advertising promotion

3. Developing the brand

4. Negotiation

While working for myself and for my father’s art and design business, I was able to use the above skills to develop leads, contact customers and achieve sales by writing press releases and working with advertisers to get the best price on media packages in newspapers and periodicals etc..

Languages:

1. Nearly fluent: Japanese

2. Advanced: French, Portuguese

3. Upper Intermediate: Greek

4. Elementary: German, Turkish

I have lived in Japan, Portugal and Greece, and have spent time in France and Germany, in the case of the latter while running my own business. In addition, I taught English as a Foreign Language (EFL) for over twenty years, during which time I came into contact on a daily basis with a wide variety of people from many different backgrounds, cultures and language groups. I have travelled abroad frequently on holiday, and have always enjoyed learning about the local culture while doing so, all of which makes me a very suitable candidate for positions involving contact with a diverse range of customers and colleagues.

Organisational skills:

1.Time management

2.Problem-solving

3.General administrative skills

I have worked as a PA for a supermarket Store Manager, and have had a number of temp jobs )including spending three months with London Transport’s property division) where I arranged both my own schedule and those of other staff members, maintained diaries, prepared various documents and minuted meetings etc.

Computer skills:

1.Word, Excel and Access packages.

2.Internet use.

3.Writing, editing and proof-reading.

4.Maintaining databases.

I have used the Internet and various word-processing packages since the eely 90s, both while self-employed and while working for other people.

Employment History

Leo Marshall Designs (own business) 08/2008 - present

Duties:

Maintaining databases

Seeking out new customers

Fulfilling orders

Developing the brand

Promoting and marketing the product

UIC, Princes College and Language Link 05/2001 – 08/2008

EFL Teacher (English as a Foreign Language)

Duties:

Teaching general English classes

Teaching and preparing students for Cambridge exams (FCE, CAE and CPE)

Teaching EAP classes (IELTS)

Devising and delivering course work

Helping students with individual problems

London Transport Property 03/2001 – 05/2001

Administrative and Lettings Assistant

Duties:

Liaising with the Property Manager over new lettings of residential, retail and commercial premises.

Meeting applicants, undertaking viewings and discussing terms with potential tenants.

Preparing marketing details, handling tenants’ enquiries and preparing and tenancy agreements.

Sainsbury’s Supermarkets Limited 12/1999 – 9/2000

Personal Assistant to Store Manager

Duties:

Making travel arrangements, maintaining diaries, arranging meetings and taking minutes

Writing in response to customer complaints and queries

Liaising between the Store Manager and Heads of Department

Occasional work on the shop floor

Qualifications:

International House, London – RSA CTEFLA

English (University College, London) – BA (Hons)

A level – English, History and Latin

O level – English, French, History, Latin, Geography, Physics, Elementary Mathematics, Advanced

Contact this candidate