Data Entry Customer Service

TIFFANIE DEGOUNETTE

**** **** ******, *******, ** 48208

Ph: 313-***-****

*************@*****.***

Professional Summary

Friendly and enthusiastic production worker specializing in Data Entry, Customer Service, and clerical duties. Able to learn new tasks quickly and proficient in Microsoft Word, Excel, and PowerPoint. Represent establishment with friendly, professional demeanor at all times.

Skills

Detail Oriented

Mathematics

Production and Processing

Clerical

Organizational

Multi-Task

Medical Billing Training

Management

Experience

Accounts Receivable May 2015- Present Datamatics - Livonia, MI

Posts customer payments by recording cash, checks, and credit card transactions

Updates receivables by totaling unpaid invoices.

Resolves valid or authorized deductions by entering adjusting entries.

Resolves collections by examining customer payment plans, payment history.

Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report.

Protects organization's value by keeping information confidential.

Data Entry May 2014 July 2015 Graphic Sciences Madison Heights, MI

Compile, sort and verify the accuracy of data before it is entered.

Maintain logs of activities and completed work.

Read source documents such as canceled checks, sales reports, or bills, and enter data in specific location using keyboards or scanners.

Store completed documents in appropriate locations.

Locate and correct data entry errors, or report them to supervisors.

Cashier Aug 2007 Apr 2013 Wendy's Southfield, MI

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue receipts, refunds, credits, or change due to customers.

Assist customers by providing information and resolving their complaints.

Greet customers entering establishments.

Establish or identify prices of goods and tabulate bills using cash registers.

Externship Jun 2012 Sep 2012 Team Mental Health Detroit, MI

Insurance verifications.

Verifying patient’s demographics.

Filing and retrieving medical records.

Scheduling and Checking in appointments for patients.

Medical records request. Other clerical duties as assigned.

Education

Diploma: Medical Billing and Coding Sep 2012 Sanford-Brown College Dearborn, MI

High School Diploma: General June 2004 Mumford Detroit, MI

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