Office Assistant

Shari M. VanSlooten

***** **** **. **. ************, FL 32223

904-***-****

***************@*****.***

SUMMARY

Multi-faceted, efficient, and reliable professional with over 20 years of experience supporting small business owners. Diversified skills covering administrative support and general office management. Excellent interpersonal, phone, and digital communication skills. Thrive in a team oriented environment.

More than 20 years of experience in customer service

2 years of experience in insurance billing and coding

14 years of experience in office management

WORK EXPERIENCE

Crowded Car Care Jacksonville, FL Jan 2015-Aug 2015

Assistant Manager

Duties- General office, Daily schedule and appointments, Accounts Receivable and payable, Payroll, Answer phones, Incoming and outgoing correspondence, Order parts, Write estimates, Explain cost-of-service, sales, Monthly P&L, Organizing and filing paperwork, handling cash, credit and check payments, company deposits

Aamco Transmissions Orange Park, FL April 2011-Aug 2012

Assistant Manager/Personal Assistant to Owner

Duties- Answer phones, schedule appointments, Incoming and outgoing correspondence, Accounts receivable and payable, Order parts, General office, Organizing and filing paperwork, handling cash, credit and check payments, company deposits

Kassidy Management Fleming Island, FL Feb 2006-April 2008

Personal Assistant to CFO

Duties- Answered phones, Wrote reports on corporate videos, Organize and file paperwork, Incoming and outgoing correspondence, Customer complaints, company deposits

Arthritis and Osteoporosis Treatment Center Orange Park, FL Feb 2004- March 2005

Certified Medical Assistant

Duties- Patient education, Inoculation, Venipuncture, Centrifuge, Spirometry, BMD, X-Ray, Patient history, Manual and automated vitals, Nerve conduction studies, Prescription call-in, Exam room set-up and clean-up, Infection control, Urinalysis, EKG, Finger puncture, Remicaid infusion, Chief complaint, Drug study co-coordinator, CBC Laboratory Machine operator, Insurance verification, ICD-9 and CPT coding.

Home Health Care Daytona Beach, FL/Jacksonville, FL June 1996-Aug 2014

Home Health Care Provider

AQUIRED SKILLS

Office management, Accounts Receivable, Accounts payable, Daily Scheduling, Incoming and outgoing correspondence, Office clean-up and organization, Insurance verification, billing and coding, Customer information, Customer privacy, Customer education, Organizational filing, Proper phone etiquette, Cost-of-service, Sales, Estimates, Monthly P&L, General office

Medical office, inoculation, venipuncture, Manual and automated vitals, Prescription call-in, Wound packing and dressing, Suture and staple removal, finger puncture, Assist in minor procedures, Patient care, Infection control, Patient repositioning, Range of motion, Interface pressure risk monitoring, Administration of medication, Surgical drain monitor, measure and evacuation.

COMPUTER APPLICATIONS

Microsoft Office, Microsoft Word, Microsoft Excel, Medical Manager, QuickBooks, Mtichel1, All Data, FOCUS, Tiger

OFFICE/MEDICAL EQUIPMENT

Fax, Multiple Phone Lines, Copier, Scanner, X-Ray, BDM, EKG, Spirometry, Centrifuge, Autoclave, Urinalysis, Nerve Conduction Study, CBC Laboratory Machine

CERTIFICATIONS/AWARDS

CPR (2004), HIPAA (2004), OSHA (2004), NCCT 97.08% (2005), Drug Study Co-coordinator (2004), Employee of the month May & June (2004), Certificate of Appreciation for Excellent Teamwork in ensuring efficient running of back office (Nov 2004), Certificate of Merit for maintaining above a 3.5 GPA (Feb 2004)

EDUCATION

North Florida Institute (NKA Fortis College) Medical Assistant Certificate (2004) Associate of Science (2005)

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