Customer Service Microsoft Office

ELISHANDA GARCIA

**** ****** ******* **, *****/ 346-***-****/ **********@*****.***

OBJECTIVE

A highly organization customer service professional that is seeking to work with an industry leader and aide in the company’s continued success by contributing my work experience and excellent work ethics. My strengths include excellent communication, customer service, organizational, and interpersonal skills. I am furthermore skilled in time management, as I am able to manage multiple projects simultaneously.

EXPERIENCE

Visible Changes Inc. Houston TX

Senior Receptionist 11-18-2005 to Current

Provide exceptional customer service to clients and vendors. Maintain extensive communication with management, associates, and clients. Represent the company in a friendly, professional manner whether in person, phone, or email.

Greet customers, vendors, management, and employees upon entry.

Screen phone calls

Maintain accurate and updated client records

Prioritize daily tasks with little to no supervision

Preform administrative duties as assigned

Schedule appointments efficiently and correctly

EDUCATION

Cosmetology license/ Paul Mitchell The School Houston/ 08-2011

High-school Diploma/ Jefferson Davis High School/ 05-2004

AWARDS AND ACKNOWLEDGEMENTS

Fluent in English and Spanish

Skilled in Microsoft Office, Excel and PowerPoint

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