Microsoft Office Engineer

DAVID L. BULUKU, 917-***-****, ******@*****.***

MICROSOFT SYSTEMS ENGINEER

A Focused Systems Engineer with two decades of experience deploying and supporting Microsoft systems and networks. ROI-focused systems engineer who approaches IT from a bottom line mindset to drive critical initiatives aligned with business objectives. A people person and team player who leads by example to achieve remarkable results. Keen understanding of interrelationships between people, processes, and operations in complex business environment.

CORE QUALIFICATIONS

• Microsoft Server NT 4.0 through 2012R2, VMware(Hypervisor), Azure Active Directory, Exchange 2013 & Microsoft Office 365 (Exchange On-line, SharePoint On-line, Skype for Business On-line, Microsoft Office Pro Plus, One-Dive for Business: Active Directory Domain Services, DirSync, DNS, DHCP, Power-Shell.

•TCP/IP, VLANs, Trunking, Routing.

• iPhone, Android, Blackberry, iPad.

•NAS, SAN & iSCSI.

•Windows 7/10, Linux Ubuntu 16.04 LTS & Mac OS 10.5 Leopard.

•Remote Desktop, VNC, Citrix, LogMeIn.

• Command-line, Office 365 Reports, Remote Connectivity Analyzer, Transport Reliability IP Probe

PROFESSIONAL EXPERIENCE

Town Residential, NYC April 2015 – Jan 2016

Office 365 Client Support for a Real Estate Firm in NYC

• Staged Hybrid Deployment with Federated Identities(Single Sign On)

• Supported (via Admin Center or PowerShell) Exchange On-line, Microsoft Office Professional Plus, One-drive for Business, SharePoint On-line & Skype for Business(Lync).

•Supported in person or remotely Windows 7/8/10, Mac OS 10.5 Leopard, iPhone, iPad, Blackberry, and Androids, Office Pro Apps, and several proprietary Apps.

• Online Shared mailbox for Helpdesk Ticketing

• On-Premises AD, File/in-house Applications servers and Virtual machines

Provided employee training and instructions (through presentations) regarding basic operation of software and hardware, technical support and quality standards.

Edgemild Entrepreneur, Nairobi, Kenya 2007-2014

Entrepreneur/Systems Consultant for IT Support & a Print-shop

•Established small IT shop with core professional printing services & on call Systems Services.

•Run a couple of Heidelberg GTO Printers and a couple of Minolta BizHub Digital Printers.

•Our Printing Services Included:

Binding Services

Business Printing

Large Format Printing

Printing Services

•Our IT Services Included:

Hardware Repair

OS Install/Repair

Project Management

Seamen’s Society for Children & Families, NYC 1999-2006

Network Administrator for a Voluntary Social Services organization

•Project managed migration from Novell to Microsoft/Cisco AVVID solution across 4 sites: saving the agency on budgeted Data & Voice expenditure.

•Implemented Desktops for the Accounting Department, followed by all social workers and support Staff.

•Deployed a Microsoft Windows Domain and an MPLS-VPN (BGP) and VLANS across the 3 sites with a focus of migration to a Cisco AVVID Solution.

•A year later deployed a Full Cisco AVVID solution with Layer 3 switching on Cisco Catalyst 6500/3850/2900 gear and Cisco MCS 7800 Series which was merged into Microsoft Server 2003 Active Directory and Microsoft Exchange 2003.

•Data collection was digitized.

•Unified messaging established.

•Trained & supported users on Microsoft Office Applications & several Proprietary applications: Word, Access, Excel, PowerPoint, Outlook & customized applications.

•Used Microsoft Sql database Engine to create relational database for analytical processing. Including but not limited to Exchange Server, ADP Payroll & Cisco UCM.

EDUCATION AND CERTIFICATIONS

Saint Peters College, Jersey City, NJ Computer Science

Microsoft Certified Professional/Microsoft Certified Systems Engineer

MVA Managing Office 365 Identities and Requirements

Skills Upkeep: Webinar and Online Conferences, White Paper downloads, Self paced Study programs, Channel9.msdn.com, labs.Officeignite.com, Technet, etc

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