Customer Service Management

Nakia Grant

****-*** ********** ******** ********, VA 804-***-**** **********@*****.***

Profile and Objective

Energetic, hardworking, and dependable employee with an eye for detail and a customer service orientation. Recognized for consistently maintaining a courteous and professional attitude and being a team player in the workplace. Seeking a challenging position as a management or manager’s assistant where formal education in management skills and extensive customer service skills can be fully utilized.

Education

Associates Degree in Business Administration Present

Virginia College, Richmond, VA

Dean’s and President’s Lists 1 & 2 terms

Core Areas of Training:

Microsoft word

Project Management

Business Management

Accounting l & ll

Business Ethics

Business Communication

Microeconomics

Macroeconomics

MS Office

Employment Experience

Shoppers World USA, Richmond, VA May 2014 – Present

Cashier and Merchandiser Associate

Multi-task in a fast paced retail environment: manage cash transactions, refresh merchandise displays, maintain a clean and well stocked store, and provide calm and positive customer service experience

Ensure that all policies and procedures are carried out at all times

SPZN, Richmond, VA Mar 2012 – Dec 2012

Sales Associate

Accurately sorted merchandise in correct departments for distribution

Entrusted to work in all areas of the retail

Selected to work on special projects

Contact this candidate