Customer Service Data Entry

Nyheshia Hawkins

**********@*****.***

Ph. 313-***-**** Address: 19408 Harned, Detroit, MI, 48234

Personal Summary: Highly competent professional who can be trusted with even the most confidential projects, who is self-motivated with a solid work ethic. Excel in turning disorganized environments into smooth-running operations and overhauling administrative processes to improve accuracy and efficiency. Self-starter and quick- learner who always exceed expectations.

Highlight of Skills & Experience:

Outstanding communication skills

Highly Organized

Comfortable interacting with all organizational and cultural levels

Expert in multi-tasking and prioritizing.

Skillfully manage large projects from start to finish

Flexible and adaptable

Assimilate quickly in transitions, switching roles as needed to maintain productivity

Embraces new concepts and methods without hesitation or reservations

Resourceful Problem Solver

Adept in anticipating & analyzing problems, then formulating solutions

Detail-oriented & Conscientious

Keen eye for errors and inconsistencies, always striving for flawless output

Maintained communications through organizing letters, memoranda, and reports

Supported staff in various office procedures with minimal supervision

Efficient with operating office equipment including computer, fax and copy machines

Organized and maintained calendar and scheduled all meetings and events

Maintained inventory; responsible for ordering office supplies

Answered, screened and directed all phone calls and visitors; Orchestrated all

aspects of meetings/events including transportation, meals, and promotional gifts

Customer Service / Client Relations

Ability to answer and direct high-volume incoming calls

Pleasant disposition to greet customers and proceeded orders

Great organization skills

Acted as Liaison to assist staff members and guests with individual questions

Computer Skills

Use of Microsoft Word, PowerPoint, Publisher, Excel. Adobe and Internet Explorer. Ability to type up to 75 words per minute.

Expert in data entry

Employment History

New Life Family Church Title Source

Flag Star Bank

Brose Automotive Dialogue Marketing DSW

Century 21

Education:

Administrator

Deed Specialist

Mortgage Final Document Auditor Assembler

Call Center Agent

Sales Clerk

Realtor Assistant

3/2013-10/2015 12/2012-3/2013

5/2012-11/2012 1/2012-5/2012 7/2010- 1/2011 7/2010- 1/2011 2/2007-7/2011

Detroit Technology High School Detroit, MI (H.S Diploma)

8/05-5/2009

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