LOVEDEEP
Mobile: +91-858*******
E-Mail: **************.****@*****.***
Aspiring for challenging assignments in the field of in Data Analysis / MIS reporting with an organization of repute preferably in Delhi / NCR
Synopsis
A competent professional with around 8 months of experience in Customer Services, Retention, Operations, Reports Generation .Currently working with Cyfuture, NOIDA as FS .Proficient in managing running successful process operations and experience of developing procedures, service standards for business excellence.
Proven ability to communicate solution strategy and product offerings with demonstrated aptitude to analyze and translate complex business problems, design and implement innovative solutions.Results- oriented with the ability to coordinate multiple process & teams simultaneously, coupled with the skill to effectively manage staff of all levels & diverse background.
A strategic planner with excellent knowledge in implementing cost reduction measures. An out of the box thinker, keen communicator with honed problem solving and analytical abilities.
Job Outline
September”22-2015 Cyfuture India Pvt. Ltd., NOIDA FS(Operations)
Responsibilities:
• Handling Inbound/Outbound process for Oil Marketing Industry.
• I am interacting with Distributor/Territory manager
• Taking care of LPG GAS CYLINDER LEKAGE emergency helpline-1906.
• Analyzing and publishing the process reports (performance re ports and Process quality dashboard).
• Data allocation for OB process.
• Managing RTM on daily basis.
• Sharing daily process reports.
• Reviewing the team performance on Monthly / Weekly basis.
• Implement and analysis data to create daily, weekly, monthly, and quarterly reports.
• Generating & maintaining day to day MIS Data and updating the management.
Technical Forte
• Possess knowledge of OMC,, MS-Office, MS-Excel, MS-Word, MS-Power point.
• Office 2013 and internet applications
• Operating systems: Win 2007,2008, Ubuntu Linux 12.04
• Microsoft office 2007 and 2013, Libre Office 2003, Libre Office 2006
• Excel Security, ALL major Functions, Nested Formulas, Time Saving Utilities, Name Management, Creating Professional Reports & Dashboard, Conditional Formatting, Data Validation, Pivot Reports & Dashboard, Basic & Advance Charting, Advance Filter, Array Formulas, What-If Analysis Tools, Form Controls, Quality Control Tools,, IF OR & AND logic functions
Certification Courses
• Completed One year certificate course in Computer Application.
• Completed the course of Advance Excel, from Future in hand.
Academia
2015 B.Sc. (P.C.M). From Agra University ( S B S Degree collage Ladampur)
2012 12th from U.P Board (S B S inter collage Ladampur)
2010 10th from U.P Board (J I C inter collage Aliganj)
Personal Dossier
Date of Birth: 5th7 august 1995
Present Address : Vill- Naya Gaon hosiery complex Noida Sector-84 Noida-201305
Permanent Address : Vill: Amogpur, Post: SarautiyaTehsil:Aliganj, Distt:Etah Pin:207247
Languages Known: English and Hindi
Languages known: Hindi, English