Microsoft Office Active Directory

CHRIS J MENARD

**** ******* ****, ***** *******, Ohio *********@*****.*** Phone: 440-***-****

SUMMARY

Chris Menard is an Imaging/ Deployment Technician with experience utilizing SCCM to modify and to add software to desktops and laptops. His background includes: break/fix support, end user support, and remote support.

TECHNOLOGY SUMMARY

Windows 8/7/XP, SCCM, Active Directory, Microsoft Office 2010/2007/2003 (Word, Excel, Outlook)

WORK EXPERIENCE

AECOM Corp.

Imaging Specialist (Contractor) – Cleveland, Ohio (January 2016 – April 2016)

Imaged 100 different Desktop & Laptops and added them into the new company’s (AECOM) server and new domain

Collected all the remaining computers, monitors, keyboards, mice, and other hardware units that were replaced and packed them up to be recycled

Performed some extra support during the move into their office with their new hardware, data transfers, and software

HealthSpan Healthcare

Deployment Technician (Contractor) –Brooklyn Heights, Ohio (March 2015 – September 2016)

Re-imaged all Zero Clients, Desktops, and Laptops that were deployed and replaced all current units from previous company (Kaiser-Permanente)

Responsible for the Inventory control of all existing equipment, imaged all new computers with requested software, and prepared for their deployment

University Hospitals

Deployment Technician/Scanner Installer (Contractor) – Shaker Heights, Ohio (September 2013 – November 2014)

Prepared new equipment for deployment to other University Practices by imaging computers that included all required software to accommodate each particular Practice

Worked daily with Microsoft SCCM, which includes installation of an assortment of different software to all users computers throughout the field

Responsible for all inventory duties for two projects, to deploy and maintain all equipment levels for these projects through daily meetings and weekly reports of updated levels of hardware

American Greetings

Desktop Support Technician (Contractor) – Brooklyn, Ohio (March 2012 – February 2013)

Performed miscellaneous activities such as adding network printers, mapping drives, checking users in Active Directory, and installed Java and other software

Experienced in installing and troubleshooting operating systems, specifically Windows 7

Achieved a strong background with Microsoft Office (Word, Excel & Outlook)

Re-imaged and re-named new and former employees computers to a brand new designed image

Barnes Distribution

Software Installer (Contractor) – Cleveland, Ohio (October 2011 – November 2011)

Upgraded all desktop & laptop computers to 2GB RAM to accommodate Microsoft Office 2010

Re-imaged & re-named new and used computers to a designed image

Worked and salvaged several older computers to be replacements when needed

Arrow Electronics

Production Specialist – Solon, Ohio (July 2007 – April 2010)

Experienced with integrating peripherals into computer systems per statement of work

Responsible for testing and inspection of functional performance of systems and sub-assemblies ensuring all quality standards are met

Self-motivated with ability to improve techniques and procedures increasing efficiency of all completed assignments

Able to work independently in self-directed work environments

ITT Technical Institute

Student Network Assistant - Strongsville, Ohio (June 2006 – April 2007)

Added students and faculty to the existing logon list on the network

Assisted students and faculty with passwords, logon procedures, and general troubleshooting

Prior Experience – Telecommunications (1998 – 2005)

Communication Installer of Tele/Data Cables

Installed jacks and coax connections

Created & installed communication rooms with Tele/Data Cables Equipment Hardware

EDUCATION

Associates of Applied Science in Networking

ITT Technical Institute – Strongsville., Ohio (2005 - 2007)

Maintained a 94% average throughout the two years and was elected as an Assistant to the Network Administrator

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