Customer Service Electrical Engineering

Joshua Allen

**** ******** **** *** **** El Paso, TX 79925 - 915-***-**** *************@*****.***

Summary

Professional engineer and mathematics expertise with a diverse background in logistics, research and development, hardware integration and software integration with several companies and university studies. Employment experience in business management and organization through ATT, system testing analysis with Rockwell Collins, and introductory military vehicle integration with Science, Applications, International Corporation (SAIC). Well-equipped in participating in teams as well as leading teams into completion, handling several duties at once under stressful situations. Currently in possession of a SECRET security clearance.

Education

The University of Texas at El Paso (UTEP), Bachelor of Science in Electrical Engineering, Graduated 2015 Essential Skills

● Assembly computer language

● C programming

● Python

● Microsoft Viseo

● Autodesk/Autocad

● Verbal/motivational communication

● Root Cause Analysis

● Network/audit logistics

● Retail logistics

● Microsoft Office Suite

● Electrical Engineering

● Critical Thinking

● Tutoring/mentoring services

● Top-Down product design

● Average proficiency in Spanish

● Unlabeled retail management

● Customer service

● Project management

Digital Circuit Design, Optic Communications, High Resolution Radar, FPGA, PCB design, Biomedical Instrumentation

Work Experience

Design Engineer Fort Bliss, TX (October 2015 – Present) SAIC (Science Applications International Corporations)

● Design and Integration of military vehicles including, but not limited to, MNVRs, Bradleys, tanks, etc.

● Military operation support in multiple locations during yearly NIE and VALEX events

● Construction of a single archive, containing all templates used for network design of vehicles for easier access to lead engineers and lead techs.

● 2D/3D design using AutoCAD LT software

● Taking proper leadership with a team of techs, engineers and drafters, to complete the tasks at hand to ensure satisfaction with military unit operations and company contract standards Operations Technical Intern El Paso, TX (January 2015 – October 2015) AT&T

● Project management and synchronization within ATT database

● Designing and generating custom Wiki pages to organize internal alarm processing procedures.

● Collaborating with NetCom to analyze and configure network audits processed through the company system. Senior Technical Intern Cedar Rapids, IA (June 2014 – August 2014) Rockwell Collins

● Working with AWACS department (Airborne Warning and Control Systems) in developing an automated system to analyze and extract specific metrics from each field-programmable gate array that is requested.

● Working extensively with python and c shell to analyze each FPGA through a set of generalized metrics that must be met though contract collaboration with Rockwell Collins and Curtis Write.

● Delegating meetings and conferences with team members and senior engineers, issuing the tasks at hand accordingly.

Gaining Early Awareness and Readiness for Und. Programs El Paso, TX (August 2013 – December 2014) UTEP

● Tutor for high school students grades 9-12 in all academic subjects

● Voluntary tutor for Project Lead the Way Students in Introduction to Engineering Design which includes, but not limited to, engineering drawing parameters, AutoCAD design, etc.

● Mentor for students in preparation to transition from high school to college or other career advancements.

● Highest level of math available to students to tutor is Calculus 2. Stock (Logistics Analyst) El Paso, TX (August 2011 – January 2016) Abercrombie and Fitch

● Managing stockroom and all aspects pertaining to that

● Shipment, transfers, restock, update preparation, audits, structure and organization

● Excellent customer service both directly and indirectly (online purchases)

● Training new employees on tasks and duties that must be met to satisfy daily plan purchase goals.

● Cash register assistance and closing currency count to ensure correct money flow throughout work period.

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