Customer Service Office Assistant

Diana Irizarry Lopez

347-***-****

***********@***.***

SUMMARY: To obtain a position that will enable me to use my skills and educational background

Within a positive environment while enhancing my abilities to gain knowledge towards a new career.

Areas of Expertise

Administration

Coordinate and manage summits, meetings, conference calls and special events.

Prepare PowerPoint presentation and update Excel spreadsheets for internal and external distribution.

Register participants and prepared folders for workshops.

Handle office inventory and other additional supplies required.

Copied, faxed and filled documents distributed and sorted mail in addition to processing outgoing shipment.

Answered phones and made outgoing calls to remind participants of workshops.

Handle reproduction of documents and mailing services subjected to distributing incoming and outgoing mail.

In charge of purchasing office supplies and maintaining accurate inventory.

Filled office documents and affixed labels to newsletters for mailing and workshop distribution.

Prepare folders and distributed at workshops.

Customer Service:

Processed orders and ensured accurate information was distributed and documented.

Served as a liaison between customers and business to ensure the quality of services.

Prepared tracking spreadsheets via Excel to monitor daily work schedules.

ADDITIONAL SKILLS:

Microsoft Word – Excel – PowerPoint – Outlook – Web

CAREER HISTORY

2012-2014 Administrative Assistant NRCFP&FC New York, NY

2001-2012 Office Manager ASRN New York, NY

1990-2001 Office Assistant SBHDO Bronx, NY

1986-1990 Office Assistant ILRC Bronx, NY

EDUCATION

Jane Addams Vocational High School Bronx, NY

General Equivalency Diploma 1991 Bronx, NY

Certificate & Blue Card OSHA 10 Hour Training New York, NY

Available Upon Request

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