Engineer Technical Support

v.venkateswara rao

Mob + (91-950*******, 701-***-****

Email: ******.*****@*****.***

Objective:

A Position Where I can explore my experience and where I can adapt new technologies that helps to my career growth as well as company growth.

Professional Summary

Working in Propel Software Pvt.Ltd as “Windows System Administrator” from April 2015 to Till date

Worked in HCL Info systems Pvt Ltd as “Technical Support Engineer” from March2011-March2015

Worked in ISAN PVT LTD Ltd, Kakinada, as " System Engineer” from Jan 2008 to Mar 2011

7Years of experience in (IT) as a Windows Administrator (L1) cum System Engineer L1 & L2

Education Profile

B.E(E.C.E ) from Dr.N.N.College of Engineering,Anna University, Chennai--63%

Intermediate Vikas Junior College, Rajahmundry --62.5%.

SSC from Municipal High School,Ramachandrapuram--73%

Technical Skills

Operating Systems: Windows 7, 8, 8.1,10

Servers : Windows Server 2003, 2008 & 2012 R2

Office package : MS Office 2003/2007, 2010, Microsoft Outlook Express

Remote Tools : Remote Desktop, Team viewer

Job Responsibilities (Windows Admin)

Installation of Windows Server 2008 R2 and 2012.

Managing Domain Controller server and DNS server (primary and secondary)

Administrating user and computer accounts with group policies and giving share & security level permissions.

Installation, Managing and troubleshooting Active Directory Domain Services.

AD Backups and restoring system data.

Managing AD Users Organization Unit and groups and computers.

Installing and Configuring DHCP Scopes and Options.

Configure and Manage the Hyper-V server and Virtual Machines.

Creating Domain user accounts and configuring user profiles.

Creating and Managing Virtual Machines in Hyper-V

Working Knowledge of Additional Domain Controller (ADC).

Knowledge of Managing Remote Desktop service, Remote Assistance Service

Knowledge of managing disk Quota,Home Folder, Roaming Profile

Job Responsibilities (Technical Support Engineer)

Good hands-on experience in managing and administering LAN, WAN, TCP/IP.

Maintaining the PCs & Servers, conducting proper troubleshooting & maintenance.

Maintaining TCP/IP Core Networking Services

Extensive experience in providing end user Support.

Can able to format all client system using RIS

Managing and Administrating all user domain and accounts.

Designing IP addressing scheme using subnets. Configuring Routers and Switches, Switch Configuration

Responsible to install, set up, maintain network and also configure the peripherals, cabling and equipment’s accordingly as per the requirement.

Responsible for maintaining the Backup network, hardware, software, files on a regular basis accordingly as per the company policies.

Troubleshoot Operating System & Network related issues

Updating security patches to PC's and Servers

Downloading and Uploading the files through FTP

Created shared and redirected folders to manage the resources on the network.

Taking care of the peripheral devices attached to the various computer systems (e.g. Printers, Scanners) as well as adding or removing them as needed.

Creating VLANs and configured VTP and Inter VLAN routing between those switches.

Responsible for maintaining networks in technical labs.

Configuring VLans and port security in switches (2960, 2950T).

Personal Details

Name : V.Venkateswara rao

Fathers Name : V.Subbarao

Date of Birth : 08th June 1984

Married Status : Married

Contact Address : Srt 139, Sanath nagar, Hyderabad

Hobbies : Playing Cricket and listening music

Declaration:

I hereby declare that the above information is best of my knowledge.

Date:-

Place: - Hyderabad V.Venkateswara rao

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