Customer Service Sales

Zenaida Y. Aguirre Email: *************@*****.***

Cell: 832-***-****

Objective: Seeking a position in: Management, Sales, Marketing events and Promotions, Recruiting, Food Service, and Office Management.

Education and Certifications:

San Jacinto College, Houston, TX 2008 to May 2013

• Associates of Arts in Criminal Justice – May 2013

• TABC and Food safety handlers Certified

• Food safety Managers certified

Highlights of qualifications

• Bilingual (English and Spanish) Strong reading and writing skills in both languages.

• Sophisticated research skills using the internet and published works.

• Computer literate, particularly with Microsoft office.

• Exceptional people skills, work well with employees, children etc.

• Able to lift up to 50 lbs.

• Previous experience working with children within an after school program.

Work Experience:

Pizza LVino : Houston Tx Feb 2016 to present

Restaurant Manager

Duties include quality control, Following and implementing health code, training new employees, managing staff, customer service and increasing sales, surveying sales forecast and cash management.

A New You Health and Wellness: Houston Tx, Jan 2015- Feb 2016

Receptionist

Greeting clients and answering phone line; assistant to clinical director, stocking supplies, upkeep of inventory and filling patient charts, booking patient consultations and appointments.

Starbucks Coffee Houston TX, July 2014 to Present

Key holder/ Shift Supervisor/Barista

Handling Money and solving customer complaints, Promotional sales, and participates in Annual Promotional events. Creates handcrafted coffee drinks in store. Help Maintain store clean and organized. complete inventory count and organization of store along with completing manager duties.

20/20 Marketing February 2014 to June 2014

In- store sales rep

In store sales within a Kiosk at local grocery chains for and NRG electricity provider. meeting and exceeding quotas( creating accounts over the phone with customer service or through the Internet Website), time management, customer support and creating new customer accounts.

SDI Marketing Houston, Tx August, 2013 to Nov 2013

In Store Sales representative

In Store promoting new Kroger reward lines credit that will increase company revenue.Customer service and creating new credit accounts through and internet website.

Jersey Mike’s subs Houston, Tx March 2013 to July 2013

Team Member at Jersey Mikes Subs

Customer service, maintaining the facility clean and organized, food service according to specified training and theme of restaurant. Handling of payment method, and promotion of the new concept restaurant though a campaign in the community, i.e. launching week, promoting items, free give-a-ways.

Starbucks Coffee Houston TX, March 11 2012 to October 2013

Barista

Handling Money and solving customer complaints. Promotional sales, and participates in Annual Promotional events. Creates handcrafted coffee drinks in store. Helped Maintains store clean and organized.

Saltgrass Steakhouse Restaurant, Houston, TX February 2008- January 2010

Waitress

Responsibilities: Served and delivered food to guests. Handle guest’s payment method. Expedite entrees, desserts, etc.

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