Customer Service Data Entry

Alyshia S Woods

**** ***** **. ****** ** *****

251-***-****

************@*****.***

Objective: Seeking to establish a responsible and challenging position as a Phlebotomy Technician. It is my goal to apply my vast knowledge and experience in performing venipunctures and accurately providing quality specimens in a facility where growth and opportunities are constantly offered. Excellent patient relation skills, team player, compassion for patients, highly motivated, eager to learn new things, works well with a team, punctual, flexible and willing to adapt to change.

Skills:

Knowledge of anatomy, physiology*Infection control*Specimen processing*Familiar with medical terminology*first-aid and safety*Special talent for instructing patients about procedures*Thorough understanding of centrifugation and specimen aliquoting* Proficient in Venipunctures using Vacutainer* Butterfly*Syringe methods* Dermal Punctures* Blood smears*Blood Cultures*Excellent knowledge and understanding of the order of draw*Understands the components of blood*Urinalysis collections*drug screens*Advanced Beneficiary Notice*Excellent knowledge on instructing patients on how to collect stool samples*collect timed specimens*Follow lab protocol*dispose of contaminated sharps in proper container* Dispose of blood or other biohazard fluids in accordance with applicable laws, standards, or policies*properly collect blood alcohol levels* training in all areas of blood processing in the outpatient or ambulatory clinic* proficient in data entry

*strong customer service experience

Education: Fortis College, Mobile Al. 2013

Certified Phlebotomy Technician Program

Murphy High School, Mobile Al. May 2012

Advanced Diploma with Academic Endorsement

Employment: Kedplasma, Mobile March 2013-current

Donor Services, Perform venipunctures, perform blood pressures, pulse, respirations, capillary punctures, daily data entry and paperwork needed for donations.

Corner Beauty, Mobile Al. March 2012-Feb 2013

Salesperson, strong customer service skills

Shoe Show, Mobile Al. April 2011- January 2012

Salesperson, Customer Service

Certifications: Certified Phlebotomy Technician, March 2015-March 2017

Certification number-T3E3C6S6

Basic Life Support, American Heart Association, March 2015-March 2017

Professional References:

Maranda Jones, Director of Short Term Programs Fortis College 251-***-****

LaTanjulia Thomas Labcorp 251-***-****

Helen Tucei, Phlebotomy Instructor, Fortis College, 251-***-****

Contact this candidate