Administrative Assistant IV
Resume:
YVETTE GARNER
CHICAGO, IL ***36
*********@*****.***
QUALIFICATIONS
Over 18 years in the field of Business Administration with a talent for analyzing and resolving problems, developing and simplifying procedures and finding innovative solutions. Provide consistent superior, courteous and professional service to internal and external customers.
EMPLOYMENT
2015-Present D’ Care Inc
Homemaker
Gives personal attention to the sick, disabled and aged to help provide and maintain physical and emotional comfort, and to assist the individual toward independent living
Assist in lessening the burden of prolonged illness physically, emotionally and/or economically
Assist in keeping the family together while the mother/father or other caregiver is ill or absent from the home
Works toward hastening convalescence and reducing the length of stay in an institution by permitting the individual to remain at home or to return home sooner than would otherwise be possible
Enables the ill, disabled or frail aged person to remain in his/her own home among familiar surroundings
Has empathy for the needs of then ill, elderly, injured, frail and impaired
2008-2014 Hales Franciscan High School
Administrative Assistant to Principal/Support Clerk IV
Provided full organizational assistants to Principal from 2008-2011. Oversight of daily operations managing a team of professional faculty/staff, parents and students. Managed main office & support Business manager from 2011-2014.
Morning meeting with Principal
Organized school projects
Created Memo
Maintained the upkeep of supplies/uniforms
Collected student tuition, created/made deposits drops
Reviewed and corrected data and time sheets
Entered time sensitive information into data base
Answered phone, copies/faxes/file
Managed lunch program
2007-2008 Neighborhood Technology Resource Center (NTRC)
Program Assistant
Data Entry
Compiled email list using ACT1 for current and former NTRC students seeking employment
Contact all NTRC participants by mail and phone requesting current employment status
Maintain employer files
Create a listing of local business for the Workforce Development Coordinator to follow up with regarding establishing partnerships
Complete special projects and/or participate in community outreach activities as designated by Manager, Workforce Development
Promote NTRC training
2006-2007 St. Paul’s Youth Life Enrichment Program
Coordinator/Mentor
Process Intake forms/YASI
Provide administrative, clerical and organizational support to Counselor(s)
Provide youth group discussion and mentoring support
2006-2007 St. Paul’s Digital Connector (ASM)
Instructor: Business Program Administrator
Interview youth
Supervise curricular goals
Provide all administrative duties
2001-2005 JP Morgan Chase/Bank One
Process Associate Senior
Open /Close Corporate accounts
Maintain the update of outlines for varies companies
Assist CSR with appropriate information to better serve the customer
Assign product codes
Process claims
Matrix (Billing)
2001-1998 Bank One
Production Support Coordinator
Researching, analyzing, distributing and disputing internal and external errors
Floor coordination/Monitoring the order of office supplies
Maintaining reports for Quality reporting
Maintaining and organizing filing system, including archiving files in compliance with document retention program
Reviewing all documents for accuracy prior to processing
Process checks according to customer specific outline of instructions
Opening, reading and directing mail appropriately, ensuring that both incoming and outgoing correspondence is distributed timely and accurately
EDUCATION
1997 Bachelor of Business Administration, Jackson State University
Business Administration
1990 Diploma, Dunbar Vocational High School
Accounting
SKILLS
Microsoft Word Microsoft Access Lotus 1-2-3 & Notes eCornerstone System ACT1
Microsoft Excel Microsoft Publisher Internet Browser Horde Axxess
Online Wholesale Lockbox System (OWL) Asguard mainframe System (Session one)
Contact this candidate