Laboratory Manager

PATRICIA HENLEY

**** ******** **, ********, ** **134 H: 901-***-**** C: 901-***-**** ************@*****.*** I have the knowledge of commonly-used analytical concepts, practices and procedures in a quality control department of a chemical process plant. I am responsible for the chemical evaluation of the final product, intermediate products, raw material, and the production facility Leadership: Competent leader with record success in laboratory management and quality control in fast

paced production environment. Able to lead teams

while overseeing complex lab operations.

Management: Solid background in laboratory safety

and QA/QC practices. Hands on manager with highly

developed knowledge of EPA and OSHA guidelines

Communication: Persuasive communicator with

well-developed leadership and interpersonal skills. Able to develop long term, productive relations with customers vendors and staff at all levels.

Laboratory Manager, 11/2011 to Current

Bioenergy Development Group – Memphis, TN

Responsible for Chemical Evaluation of the final product, intermediate, and raw material in a 24/7 production schedule.

Developed, trained and led team members toward productivity and completion of high quality, time critical projects, as well as prioritization and delegation of tasks ensuring all projects were done on time. Supervised BQ 9000 certification process

Oversaw operational and safety aspects of the Laboratory Conducted periodic inspections and audits of the lab and quality control procedures and documents Maintained and controlled quality management system documents Planned, assigned and directed work in the laboratory Worked with engineers during the plant start-up process to streamline commissioning Managed chemical waste disposal

Oversaw budget, strategy and hiring for the department Acted as plant purchasing manger, initiating purchase orders for operations, maintenance and laboratory Collections Dept, 10/2010 to 06/2011

Wellworx Sporting Clubs – Bartlett, TN

Is to provide excellent customer service to members that have delinquent accounts. Collect on past due balances on year old accounts Make notations for every member called Update addresses or phone numbers is needed.

Semi-Volatile Organic Analyst, 10/2005 to 06/2009

Laboratory Management Partners – Bartlett, TN

Performed physical testing on a variety of matrices and maintained current SOP's for methods of analysis. Provided expertise with field sampling, materials handling, and proper disposal of waste Conducted hazardous waste analysis, including sludge and solids Prepare samples for analysis of Underground Storage Tanks.

BTEX, TPH/GRO, TPH/DRO Operated, maintained and calibrated various analytical equipment PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

including Gas and Liquid Chomatographs, Spectrophotometer, and Mass Spectometer Proficient with Chomeleon, LIMs, Excel, Word, and Target.

Quality Assurance Technician, 06/1999 to 03/2001

Slimfast Nutritional Foods – Covington, TN

Monitored the quality and supported production and compliance of Slimfast Nutritional Foods, ready to drink products and.

provided expertise on quality related problems.

Perform analysis according to the plan of control and record information on appropriate forms. Check and calibrate all equipment according to the defined schedule Perform all bench work analysis according to the Standard Operating Procedure and Standard Methods React according to the decision grid when results from analysis show bad(poor or abnormal) developing trends. Laboratory Technician lll, 03/1995 to 03/1999

Memphis Environmental Center – Memphis, TN

Utilize effective technical, analytical, and project management skills to execute daily tasks and special projects in this.

environmental laboratory.

Assist in the laboratory testing of organics and inorganic for various corporate and governmental clients to determine products safety and impact on the environment. Analyze samples for hazardous levels of Pesticides, Herbicides, BNA's, and PCB's, also check samples related to underground storage tanks as well as metals and wet chemistry Prepare standards, necessary reagents and appropriate paperwork prior to actual testing, and maintain records/documentation of procedures and results as required by the department, company, and various regulatory agencies Provide training, direction and support to new staff.

Hired as Laboratory Technician II and subsequently promoted to Lab. Laboratory Technician, 02/1994 to 03/1995

Witco Chemicals – Memphis, TN

Analyze crude, in-process and finished products by chemical and physical testing procedures. Lean analytical procedures of.

fatty acid chemistry.

Test material according to established specifications or requested analysis Prepare laboratory reagents Learn analytical procedures and develop accuracy, speed and skill and their performance Package and inventory samples to be retained.

Clean laboratory equipment including washing of glassware. Provide training to new staff.

Pesticide Laboratory Analyst, 05/1989 to 05/1993

Woodson-Tenent Laboratories – Memphis, TN

Performed extractions of water and soil samples by distillation procedure. Extractions of food and feed samples.

Injecting samples of Gas Chromatgraph Calculate, record, and transmit analytical data Performing any other necessary duties in a timely and professional manner. EDUCATION

Bachelor of Science: Chemistry, 1998

State Technical Institute - Memphis, TN

Chemistry

Associate of Applied Science: Computer Operations, 1995 State Technical Institute - Memphis, TN

Computer Operations

Powered Industrial Truck Class V: Forklift Certified, Pearson Safety Services Member of the Green Team: Woodson-Tenent Laboratories Hazardous Waste Handling: EXCEL TSD of Tennessee, L.L.C Rancimat, QTA (Quality Trait Analysis), Sindi OTG Sulfur, TS-100V (Trace Sulfur Analyzer), GC, Flashpoint, Cloudpoint, Centrifuge, Karl Fisher Moisture, MicroTAN (Total Acid Number), Auto Titrator, pH meter, Cold Soak Water Bath, IC, ICP, Graphic Furnace, GC/MS, LC, HPLC, Agitor, Scales, Colormeter, AA, Vortex CERTIFICATIONS

INSTRUMENTS

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