Sales Manager

**** ****** ****** • NORTH RICHLAND HILLS • TX • *6180

PHONE 770-***-**** • E-MAIL *********@*****.***

GREGORY S. ALLEN

STRENGTHS

Solid background in sales, operations, and project management

Strong presentation and follow-through skills

Proven track record of setting and achieving demanding goals with the ability to analyze business demands in changing environments

Entrepreneurial spirit with a can-do attitude

Proficient in a variety of business software

PROFESSIONAL EXPERIENCE

October 2013 – May 2016 General Manager Ecommerce and National Accounts Hydradyne LLC Fort Worth, TX

Reported directly to the VP of Operations

In 2014 increased sales revenue by 10%, achieving final sales revenue of $2,034,36, exceeding revenue goal of $1,855,000

2015- Increased sales revenue 21.6% over previous year

2016- On track to increase sales revenue 20% over previous year

Developed and landed national repair program for a key national account, leveraging local Hydradyne repair locations across the southern U.S.

Developed an online sales representative role and provided assistance and sales support to sales personnel

Managed National Accounts inclusive of client relationships, sales activity, processes, and conflict resolution

Worked collaboratively within a core 3-person team tasked with the development and implementation of online sales ecommerce site

Team launched ecommerce site June 2014

Ecommerce sales channel within 2 years has produced 20% of division sales revenue

Managed all ecommerce sales

Chosen to be 1 of 20 participants companywide for the inaugural Hydradyne Leaders in Motion Leadership Training program

Graduated Leaders in Motion program

Managed day to day operations of business unit utilizing strategic leadership

Analyzed monthly and quarterly P&L reports making operational changes as necessary presenting reports to upper management

Engaged customers, vendors, outside and inside sales, and corporate credit to resolve customer complaints

Worked daily with inside sales on processing orders & quotes, reviewing different customer agreements and pricing, and leveraging resources at hand to respond to all incoming requests

Provided in house and out of house technical product assistance

As manager developed logistics and communication with 30plus branch locations to ensure timely delivery and customer satisfaction

Managed direct partners and additional channels to achieve on time delivery for all client orders

Developed & implemented Associate Sales Program for recent college graduates

After 2 years as Operations Manager was promoted to General Manager

January 2010 - October 2013 Allen-Orton LLC Atlanta, GA

Please note Allen-Orton LLC was acquired by Hydradyne LLC in May of 2012, I was invited to be a part of the branding & operations transition team

Customer Service Manager

Analyzed operational process and made necessary changes for continual improvement to SOP

Managed Inside Sales call volume and workload

Handled Open Order reports for all Inside Sales monthly

Approved time sheets

Endorsed PTO requests

Engaged customer concerns & used experiences to improve service delivery & value added to customers

Provided technical product assistance

Resolved shipping concerns relating to customers

Managed special projects

Performed Inside Sales duties when needed

Outside Sales

Managed assigned territory

Scheduled sales calls with existing customers

Targeted new customers to build relationships and create new sales

Performed joint sales call with direct vendor representatives

Monitored & implemented contract pricing, rebates, and vendor managed inventory programs for customers

Maintained and strengthened positive working relationships with customers and in house and out of house vendors

Educated engineers on specification products

Inside Sales

Processed orders and quote requests

Assisted with daily customer sales calls

Facilitated technical product information for in house and out of house contacts

Backed outside sales with customer requests

April 2006 - December 2009 Jones Stephens Corp. Moody, AL

Regional Sales Manager

Managed assigned territory covering 10 states

2009- Finished with the second highest territory growth company wide

2008- Ended with the second highest territory growth company wide

2007- Achieved the highest territory growth company wide

2006- Finished with the third highest territory growth company wide

Instructed and guided 31 sales representatives

Prepared annual sales forecasts, sales budgets, and regional quotas

Monitored & implemented pricing, rebates, and marketing programs for customers

Maintained and strengthened positive working relationships with customers, engineers, and contractors

Educated engineers on specification products

Targeted commercial & residential contractors for business opportunities

Promoted and demonstrated products at tradeshows

May 2003 - April 2006 Nutech Medical, Inc. Birmingham, AL

Inside Sales/Marketing Specialist

Assigned territory covering 9 states as inside sales associate

Educated customers on products and available services

Managed inventory levels for consignment accounts

Composed agreements and proposals for existing and prospective accounts

Created presentations and presentation materials for all business meetings

Directed design of company website

EDUCATION

2002-2004 University of Alabama at Birmingham Birmingham, AL

Masters of Business Administration

1997-2001 Auburn University Auburn, AL

Bachelors of Art in Anthropology

REFERENCES

Available upon request

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