Sales Management

HERB LAIR

PO Box **** • Harrison, AR ***** • 870-***-**** • *****@***.***

SUMMARY

Chief executive officer with extensive international background. Over 25 years of consulting and entrepreneurial business development. I have worked in retail, utilities, government, petroleum and natural gas industry, telecommunications, and financial services. Proven ability to select business development teams and distributors in-country and then implement global sales programs. Adept at developing relationships with other C-level executives and high-ranking government representatives in both the U.S. and abroad. Within a three year period, I cost effectively developed business, sold, and installed systems in over 50 countries. Consistent record of growing start-up companies to multi-million dollar operations. Outstanding presentation and communication skills.

PROFESSIONAL EXPERIENCE

METLIFE 2009-2011

Registered Representative / Financial adviser

UBS 2005-2009

Registered Representative / Financial adviser

Consulting Solutions International, LLC, Harrison, AR 1999 – 2005

Principal, Senior Consultant, President

• Achieved more than $11 million in savings per year,

• Founded and operated technology consulting firm specializing in business development, customer care and billing, business process improvement, and technology assessment for domestic and international cable, telephony, and ISP businesses.

• Conducted business and technology assessments and identify ways to generate additional revenue.

• Developed strategic business and sales plans, initiate sales process, design interfaces, and implement provisioning of services.

• Formulated solutions for reducing expenses, assist with vendor and service provider selection, develop RFQs, manage conversions, implementations, call center re-engineering, and CC&B projects.

• Lead reorganization of IT departments to improve information flow. Carry out re-engineering of key processes such as marketing, sales, and information management.

• Acquire and manage accounts with clients such as iNDemand, Convergsys, CSG Systems, CableData (now AMDOCS), Mindport, Proxima, Metromedia, and Time Warner...

• First company to integrated interactive voice response, allowing cable systems to provide 24x7 customer support, and increasing revenue by incorporating touch-tone phone purchase of products/services.

Selected Project List

• Developed clearinghouse and video-on-demand (VOD) solutions for iNDemand. Created business model that produced major cost savings for affiliates. Solution provided billing service and client, knowledge transfer of direct reporting requirements, and integration of services from selected vendors.

• Facilitated installations in Europe, Tahiti, and the Philippines for United International Holdings (now UnitedGlobalCom).

• Implemented customer care / billing systems for Prime Cable Management Systems in Taiwan.

• Installed customer care, billing, and / or turn key solutions for cable companies in Indonesia, Spain, China, Kuwait, India, Argentina, Brazil, and Eastern Europe.

• Carried out business development and / or localization issue resolution for companies in Latin America.

Herb Lair Page 2

CUO, Inc. ( CableData Desktop Solutions), Harrison, AR / Sacramento, CA 1973 – 2011

President

• Founded CUO, Inc., and directed all corporate functions, including finances, operations, and business development. Formulated all policies and procedures, recruited personnel, and guided company’s growth and market penetration.

• Became first company to license software for subscriber management as an in-house PC-based solution

• Developed business strategy focusing on providing cost-effective computer solutions, low-cost billing solutions for cable companies, and subscriber management systems.

• Grew company from start-up to multi-million dollar company

• Released first in-house subscriber management and billing system in 1980, rapidly expanded client base to national level.

• Led entry into foreign market in 1988, delivering first international software license to client in Saipan, and then later Bermuda, Trinidad, and the Dominican Republic. By 1992 client base included companies in Spain, Romania, Hungary, and Philippines.

• Negotiated sale of company to CableData in 1994 and remained on as President of CUO subsidiary. Led continued growth of company’s services, expanding to 50 countries.

• Increased revenue by more than 30% annually and became largest provider of turnkey subscriber management and billing systems. Oversaw migration to ASP web-based services.

• Developed and implemented first addressable interface between HITS and subscriber management system.

• First company to install US-based subscriber management software in foreign languages, including Mandarin, Spanish, Romanian, Russian, Hungarian, French, and others.

EDUCATION

University of Arkansas, Fayetteville, AR

MS in Mathematics

BA in Mathematics

LICENSES

Series 7 - covers securities law and products (stocks, bonds, mutual funds)

Series 66 – additional rules and regulations covering Uniform Securities Act

Arkansas Life and Health/Disability

COMPUTER SKILLS

Windows, Word, Excel, PowerPoint, Access, SQL, Oracle, RAD, Delphi

LANGUAGES

Spanish, German

ASSOCIATIONS AND ORGANIZATIONS

CTAM

NCTA

Texas Cable and Telecommunications Association

Kiwanis Club, President, Lt Governor

local Airport Board, President

County Board of Education, President

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