Administrative Assistant
Resume:
JOYCELYN S. FALES
Grand Rapids, MI 49505
*************@*****.***
Objective:
To obtain an administrative assistant position using my skills and years of experience. Highly organized and able to work on my own with minimal supervision. Proficient use of Microsoft Word and Excel; always willing to take additional training as needed.
Skills:
Proficient in Microsoft Word and Excel
Type approximately 85-100 wpm
Customer Service in fast pace office setting
Organization
Professional Experience:
WADDELL & REED, Grand Rapids, MI January 1993 – February 2016
Administrative Associate
Maintained compliance documents for annual audit
Completed payment of bills and expense reports
Acted as a liaison between advisors and corporate office
Mentored new advisors and trained new assistants
Greeted clients and managed multi-line phone system
Ordered and stocked supplies for advisors and assistants
Verified accuracy of client paperwork – maintaining confidentiality
Processed check payments from clients using online system
Opened, sorted and processed mail daily
Notarized documents as needed
Education:
Davenport College of Business (Davenport University), Grand Rapids, MI
Associate in Science Degree
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