Customer Service Sales

John Paschal

**** ******** *****

Grapevine, TX *6051

M: 817-***-****

********@***.***

Summary

Dynamic marketing professional with more than 42 years in the sales and marketing industries. Creative and innovative team player with strong interpersonal skills.

Highlights

- Excellent written and verbal communicator - Self-directed

- Customer service oriented - Pricing strategies

- Enthusiastic team player - Deadline oriented

- Sales promotions

Accomplishments

Assist in all contact with independent sales reps. Customer service, Order processing, quotations, product inquiries, product samples, catalog requests and special promotions. Responsible for all vendor relations, meetings, special pricing, special promotions, sample, catalog and sample kit distribution. Also gross profit on vendor catalogs, Nationwide catalog and special promotions.

Editor of bi-weekly publication featuring special promotions, case histories, sales tips and in-house and industry news.

Develop and create full color annual catalog.

Figure annual vendor and dealer volume reports.

Attend annual trade shows.

Conduct sales meetings.

Managed office staff.

Retail sales and warehouse experience.

Experience

June 1989 Nationwide Advertising Specialty Company

To Sales Manager

February 2016 Liaised with vendors, independent sales reps and employees to increase

Business and provide customer satisfaction.

Professional Courses and Certifications

Attended Marshalltown Community College

Certified Advertising Specialist Certification from Promotional Products Association

Continuing Education from P.P.A.I.

Volunteered for Association C.A.S./M.A.S. Alumni Association and was charter member of the Continuing Education Committee

Annual volunteer for the City of Grapevine Grapefest

Volunteer, Past Board Member and Hall of Fame member of The Runway Theater in Grapevine

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