Engineering Engineer

QUAIM ALI ASHRAF

Unit ***, *** Lees Avenue, Ottawa, K1S 5G5 613-***-**** ****************@*****.***

PROFILE

Master of Engineering in Electrical and Computer from University of Ottawa

Strong debugging skills and excellent problem solving skills

Working experience as a team player and a team lead with excellent inter-personal, business communication skills

Strong analytical and stress management skills with high level of self-motivation to handle critical and time constraint assignments and delivers results that consistently exceed client and corporate expectations

Flexible, adaptable, creative at problem solving and prioritize job according to the requirement and need

EDUCATION

Master of Engineering, Electrical and Computer Engineering May 2015

University of Ottawa

Software Engineering Project Management

Electronic Commerce Technologies

Multimedia Communication “Developed an android application based Optical Character Recognized (OCR) “

Bachelor of Science, Electronics Engineering March 2010

Sir Syed University of Engineering and Technology

EXPERIENCE

Arwentech (Pvt) Ltd (Nov 2011 - Dec.2013)

Network Engineer-Field Engineering Dept.

Provided Services and Support to SLA Customers mainly on Cisco and Juniper Equipment’s

Communicate effectively with customer, account team and other internal stakeholders on overall testing and project status

Working to identify, build customer setup, troubleshoot and document issues and work with appropriate Vendor engineering resources to close problems to customer’s satisfaction

To participate in design and information gathering workshops with the Customer to understand the Customer’s existing network design and technical requirements of new network designs

To design and hold technical meetings with the Customer to discuss equipment and network problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds and/or solutions that are being tried

Involved in making HLD (High Level Design) and LLD (Low Level Design) of Projects by using Microsoft Visio

Worked in team which involved in United Energy Pakistan Ltd LAN Up-gradation Project

Installed Manage Engine Device Export at Pakistan State Oil on 500 users

Worked as a team member which involved in Bank Al-Habib IP Telephony Project

Involved in POC of LANCOP Security Application and Huawei e-Space Application at United Bank Ltd

UEC (Pvt.) Ltd (Oct 2010 – Oct 2011)

Support Engineer

Provided technical support to end users to maintain their system work efficiently

Site documentation which involves multiple vendor and reports

Visited at Remote Sites of Customers to provide Support

Cosmos Engineering (Mar 2010 – Sep 2010)

NOC Engineer

Sector Level alarm monitoring and their resolution at level 1 support

Escalation of Critical issues for Level 2 and Level 3

Solved daily break and fix problems in organization and reported to management daily and weekly on network performance

Monitor all incoming trouble tickets, service request and company communications for any service related issues

PROFESSIONAL DEVELOPMENT

CCNA Training and expecting to give exam in July 2016

CCNP (Routing) Training

TECHNICAL SKILLS

Protocols: UDP, TCP, IP, IP Subnetting and VLSM

Routing Protocols: RIP, IGRP, EIGRP, OSPF, BGP, IS-IS (basic understanding)

Switching Protocols: STP, RSTP, PVST, VLAN, VTP, Ether-channel and ARP

Proficient in configuring and testing network devices such as Cisco routers 2600, 2800 and 2900 series, switches Catalyst 3500XL, Catalyst 3550 and 3750,firewalls and Layer 2, 3 issues

Basic Knowledge of IPsec, Firewall, Access-lists, NAT, SPAN/ RSPAN, DNS, DHCP and IPv6

Operating systems: DOS, Windows Systems

Tools: Wireshark, Secure CRT, Java Eclipse, Android SDK Development Kit, GNS3

Programming Skills: Java, HTML, CSS

Solid experience on TCP/IP, VLAN, Access Lists and Layer 2, 3 Protocols (STP, VTP, RIP, EIGRP, OSPF, BGP, MPLS)

Administering & designing LANs, WANs internet/intranet, and voice networks

In-depth understanding of networking designing, implementing and information security

AWARDS AND EXTRA CURRICULAR ACTIVITIES

Award of Excellence for completing the Project on time for Manage Engine Device Export at PSO (Pakistan State Oil)

Financial Scholarships awarded for good grades in the last three semesters of BS

Worked as a head volunteer in the SSUET-Convocation 2008

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