RESUME
VIKAS KUMAR
Contact: 096********, 098********
Email: *************@*****.***
CAREER OBJECTIVE
To build upon and enhance my retail professional skill in a reputed and dynamic retail organization that gives me opportunity to evolve in a professional manner. EDUCATIONAL QUALIFICATIONS
Academic Qualifications
B.A from CCS University of Meerut
12th Pass from U.P Board
Professional Qualifications
Basic knowledge of computer.
Undergoing JCSA (Jet king Certified Sales Associate) Course from Retail ability Institute.
WORK EXPERIENCE
M/s KBS (Future Group (P) Ltd.) as a T.M (SEP. 2014 to Till Date) Profile:
Cashier.
Custumer handling an increase the sale and bill value .
Develop sales.
Check all the offers and maintain store .
Acknowledge expiry in all store check by daily basis Key Achievements:
Successfully, four times achieved the target.
Tech Mahindra (p) L.td ) as a Custumer Suport Associate (OCT.2013 to SEP 2014 ) Profile:
Tally calling
Customer relationship management & fulfilling customer requirements
Coordinate with seniors
Maintane the Average call handling time
Direct, manage and motivate team to enable, achieve optimum performance and result.
Multiple tasking in high pressure environment & under tight deadlines.
STRENGTH
Motivate and guide a team to Csat our plans with high number of target.
Coordination skills & Business development skills.
Relationship Management.
ADDITIONAL INFORMATION
Name : Vikas kumar
Date of Birth : 18 Jun. 1991
Father’s Name : Mr. Kailash chand
Nationality : Indian
Marital Status : Unmarried
Hobbies : Outdoor games, listening to music
Permanent Address : PLOT NO – K-20 B Patel Nager
Gaziabad U.P
Date: (VIKAS KUMAR )