Solution architect

VENKATESH IYER

GF-*, Kovela Homes, *th Main, **th Cross, N S Palya, BTM 2nd Stage, Bangalore-560076

Mobile: +91-988*******

E Mail: ***************@**********.***.

SUMMARY

An Industry recognized result oriented Lead Solution architect trained on TOGAF 9.1 offering expertise in architecture, planning, designing, consultation, BCP, DR planning & implementation of the IT Services. Possess experience in the presales pursuit, preparing/responding to RFP/RFI’s, bidding & execution of the project till its successful completion. Also possess experience in the designing documentation, product specifications and integration guides. I primarily focus on IT infra solution planning, designing & architecting. Presently, working with Sungard AS Pvt Ltd, and designated as “Lead Solution Architect”.

Proven technical leadership skills include the ability to deal with the client, CTO’s, CIO’s, Business Leaders, Directors, Service Delivery managers, BU Heads etc. Also, manage teams, earn the respect of its members, lead by example, and thrive in an entrepreneurial environment.

Engagements within many large-scale (up-to 5 million) environments design and planning, both private and public sector. Experienced in solution planning and designing, calculating TCO/ROI, biz/test cases, presentation, client engagements, and presales pursuit, building strategies etc. to meet desired cost effective solutions for enterprise customers across the globe.

TECHNICAL SKILLS

Skillset:

DR/BCP/IT Infra Planning & consultation, Delivering technical Presentation, Client engagements, Building POC, Preparing Biz/Test Cases, SOW, Effort Estimation, RFP, RFI, Vendor management, etc.

Technologies

Active Directory (2K-2012 R2), Hyper-V, VMware ESX/I 5.5.

OS Platforms

Windows 2012 R2, 2008 R2, 2003 R2, 2000, Win7/8/XP.

Server

HP, IBM, Dell, Sun.

Backup/Storage

NetBackup, Evault, Avamar, Networker, Data domain, Netapp

Others

HP’s uCMDB(ADDM), Recovery to Cloud, Networking, Security

PROFESSIONAL EXPERIENCE & PROJECT DETAILS

1. SunGard Availability Services, Bangalore Apr 2015-Till date

Lead Solution Architect (Architect and design)

[Enterprise] (Project –Solutioning and designing)

Platform, Skill and Tools: Combined expertise in project planning and design with strong technical qualifications.

ROLE: I am responsible for the development of recovery solution design, leveraging industry backup and recovery Best Practices which translates to achievable RTO/RPO timelines for any enterprise client.

RESPONSIBILITIES:

End to End responsibility for overall solution planning, designing, executing and ensuring the timely deliverable on all aspects

Worked with Business Executives and the respective team of the customers to identify their nature of business and IT needs and advise a solution that fits their business requirements.

Worked with partner vendors and developed technical peer relationships.

Accountable for delivering and presenting technical presentations to the customers and responding to the Customer RFP’s and creates BOM on multiple vendor products for cost effectiveness.

Actively involved in writing proposals, giving presentations and demonstrations to the clients.

Prepare technical (HLD, LLD, SOP’s) & non-technical (Used/Biz/Test cases) collaterals.

Assisting the operation team in organizing the POC and its execution.

Explore potential Issues associated with the solution being developed. Develops & Leads execution of the technical risk management plan for the solution to be implemented.

Provides proactive Technical advisory to key IT Executives on technical strategy, direction and projects.

Reviewing contracts, deals documents to understand complexity & worthiness of a pursuit.

Actively involved in Pre & Post sales activity.

Involve in client engagements, delivering presentations, providing business/test cases with the necessary sales pitch.

Liaised with project team & involved in design, implementation of VMware migration & consolidation programs.

Worked on several datacenter consolidation projects spanning across various geographies using virtualization techniques.

Plan & Define Disaster recover strategy for SMB & Enterprise clients.

Working as an individual contributor.

Gathering & analyzing data required to conduct successful DR test.

Knowledge of several tools required to capture inventory of network, hardware, applications, OS, technologies etc. using HP’s uCMDB (ADDM) tool.

Prepare high level project plan & road map for the IT infra.

Perform ordering & formatting of captured configuration data into macro enabled excel files to be in easily readable format.

Maintain & track upcoming changes in infra using CRM tool.

Study, define & maintain lifecycle management of IT products.

Participate in software licensing related activity.

Make sure results are cohesive with defined RPO & RTO of application.

Prioritize & define recovery order, application tier, timeline etc.

Create Pretest & Posttest checks for successful change or DR Exercise.

Creating developing & managing necessary collaterals, SOP’s & checklist for future references.

Create & Develop requirement, SOW, presentation, biz cases etc.

Involve in presenting TCO/ROI along with supported data.

2. Kennametal Shared Services, Bangalore Apr 2010-Apr 2015

Sr. System Analyst (Architect, design and implementation)

[Solution Designing] (Project –Kennametal Global IT)

Platform, Skill and Tools: IT Infrastructure design and implementation

ROLE: I worked for Kennametal Shared Services in global IT team, specialized in architecture and designing of various solutions on multiple platforms. I was also responsible for designing and implementing various VMware projects involving more than 250 ESX servers and 5000 virtual machines across various geographies globally.

RESPONSIBILITIES:

Experienced in planning & designing multiple VMware solutions, involving more than one thousand users & scalable up to five thousand users.

Preparing RACI (Responsible, Accountable, Consulted, and Informed) matrix.

Experienced in designing high level project plan documents.

Preparing High level & low level design architecture supported with the documentations.

Involved in enterprise processes and procedure to provide technical architecture analysis, design, development and enhancement.

Preparing, responding and finalizing SOW, RFP, RFQ, and RFI.

Providing business analysis, business area assessment, users’ needs analysis and business systems design for major projects.

Experienced in handling SMB and enterprise client engagements.

Experienced in planning and designing of Datacenter Transformation (DCT) transition & transformation.

Experienced in developing business test cases and justifications for the clients.

Extensive experience in the preparation and delivery of solution for Active Directory & Virtualization business/technical perspectives including Enterprise Architecture, Technology Architecture and Solution Architecture related artifacts.

Studying the client environment; perform the assessment of the client infrastructure, suggest recommendations based on the standards and best practices.

Provided cost effective solutions to the clients to enhance the business productivity, minimize downtime and also substantially bring down the cost of administration.

Reduced costs by efficient virtualization.

Experienced in planning and designing Disaster Recovery (DR) solution, Backup and Restore solutions for the clients.

Provide high level documents like requirement summary, design guide, technical guide and implementation guide.

The solution related to various technologies from migration to upgradation to higher version of windows or Greenfield environment.

Conducted VMware SRM 4.0 empowered planned DR tests to ensure DR site is operational within timescales agreed within the customer contract SLA.

Leading the initiative of grooming junior members & created repository of knowledge base.

Leading Member of Core Interview committee to hire resources for the company.

Point of contact for the account and management team in developing account level metrics reporting by pulling requested information from various sources and consolidating information

3. Unisys Global Services, Bangalore Dec 2007-Mar 2010

System Analyst

[IT Infrastructure Support] (Project –Diamond Trading Company, London)

Platform, Skill and Tools: IT Infrastructure Support

ROLE: I worked for Unisys Global Services in Remote infrastructure management team with specialization in VMware Infrastructure. I was responsible for designing, implementing and managing 50 ESX hosts and 200 windows based Virtual machines in the Unisys owned ES7000 Hardware environment.

RESPONSIBILITIES:

Handled a team of 4 members for DTC UK client.

Involved in project transition from UK to India.

Designed, deployed, and supported a VMware ESX 3.5 - 4 node cluster (HA/DRS) in Unisys ES7000 hardware in each Production (150 Virtual Machines) and Test & Dev environment (100 Virtual Machines)

Deployed VMware ESX 3.5 of 2 nodes with 5 Virtual Machines in each host in a remote site in IBM Hardware X3950

Deployed VMware ESX 3 - 4 node cluster with 80 Virtual Machines in Unisys ES7000 hardware

Consolidated 200 servers to VMware Infrastructure through Platespin Power Convert

LEAD and Assisted global teams with Disaster recovery procedures including the planning.

Implemented system monitoring and scheduling as required.

Analyzed and evaluated customer requirements in a timely manner by coordinating with the customer to define the problem, data availability, report requirements and system design problems.

Represented the organization in recommending solutions to difficult technical issues associated with specific projects.

Defined systems objectives and prepared system design specifications to meet customer requirements and satisfy interface problems.

Defined controls, conversion procedures and system implementation plans.

Followed processes to ensure highest quality of work and responsiveness to customer needs.

Maintained software security according to standards.

Provided primary interface with operations, helpdesk.

Maintained system documentation and procedures to benefit team.

4. Genpact IT Services, Bangalore Dec 2006-Dec 2007

Senior Engineer

[IT Infrastructure Support] (Project –GEHealthCare)

Platform, Skill and Tools: IT Infrastructure Support

ROLE: I was working for Genpact IT Services in Remote infrastructure management team. I was specialized in VMware and ADS (active directory services) and was responsible for managing almost 25 domains of GEHealthcare and also 30 ESX servers.

RESPONSIBILITIES:

Handling the entire AD infrastructure of GE HealthCare including 20 Domains.

Monitoring the AD Infrastructure for any issues.

Handling issues related to DNS.

Responsible for maintenance and installation of servers.

Maintaining and backing-up the server periodically.

Managing the AD object recovery using Quest recovery manager.

Involved in preparing a live document on the entire AD infrastructure of GEHC and got the recognition as well for that from the designers.

Preparing weekly Dash Board report.

Providing proactive support for AD infrastructure.

Performing migration of AD using Quest migration tool.

Handling issues related to user accounts, replication, and secure channel.

Managing the Virtual machines which were hosted in the ESX environment.

5. HP Globalsoft pvt.ltd, Bangalore Jan 2006 – Oct 2006 Senior System Engineer

[HP Enterprise Support] (Project –Core services)

Platform, Skill and Tools: Enterprise Support Group

ROLE: I worked for HP enterprise support, which involved resolving issues for big enterprises. My specialization was ADS (Active Directory Services) and I was responsible for handling cases for UK customers particularly (only Network Consultants and System Administrators) for large enterprises. The troubleshooting involved sending detailed email to the customer about the various steps which he needs to do to resolve the issue. Also later on we use to callback the customer to confirm the resolution. This also involved detail analysis of issues using tools like MPSReports.

RESPONSIBILITIES:

Windows 2000 and Windows 2003 Servers and Clients.

Server and folder permission issues.

Terminal Server issues.

Profile Issues.

Active Directory Migration.

Group Policy Issues.

AD Replication Issues.

File Replication.

DNS (within the Active Directory).

Trust Relationship between Inter site and Intra Site Domains.

Ntback Utility usage (Within the Active Directory).

Distributed File System and Encrypted Files System – (DFS and EFS).

Citrix and VMware concepts.

6. Convergys India Services, Pune May 2003 – Dec 2005

Microsoft Support Engineer

[Microsoft Enterprise Support] (Project- Directory Services)

Platform, Skill and Tools: Enterprise Support Group

ROLE: I worked as Microsoft support engineer for EPS, Which involved resolving issues for big enterprises. My specialization was ADS (Active Directory Services). I was responsible for handling cases for US customer particularly (Network Consultant and System Administrators) for large enterprises. The troubleshooting involved logging in to the customer’s server remotely using MOLM (Microsoft Office Live Meeting) technology. This also involved detail analysis of issues using tools like MPSReports.

RESPONSIBILITIES

Windows 2000 and Windows 2003 Servers and Clients.

Permission issues.

Terminal Server issues.

Profiles Issues

Active Directory Migration.

Group Policy Issues.

AD Replication Issues

File Replication.

DNS (within the Active Directory).

Trust Relationship between Inter site and Intra Site Domains.

Ntbackup Utility usage (Within the Active Directory).

Distributed File System and Encrypted Files System – (DFS and EFS).

7. Apoorva InfoTech Solutions, Nagpur September 2001-May 2003

Service Engineer

Platforms and Skills: customer support

ROLE: : Marketing the office automation tools like EPBEAX

: Providing service for EPEAX and cordless phones

On Site Projects and Experience:

April 2008 to August 2008

De Beers UK Ltd (Client for Unisys)

Involved in successful project transition from DeBeers UK to Unisys India.

Analyzed, Designed and Implemented a Virtualization Infrastructure based solution for the De Beers UK Ltd via VMware and Platespin technologies

Played a Pivotal role in Design and Implementation of Virtual Infrastructure

Documented the entire Transition of the Project for Service Improvement and Business Continuity Analysis

Conducted a DR site test to ensure business continuity plan.

Sept 2010 to Oct 2010

Attended the EMEA IT summit in Furth, Germany

Provided new ideas about the server consolidation

Documented the server consolidation process for Europe region

Mar 2011 to Apr 2011

Participated in the Disaster recovery planning and implementation in Latrobe, USA

Provided inputs on the new DR strategies

Documented the entire DR process

Sep 2011 to Oct 2011

Analyzed, Designed and Implemented a Virtualization Infrastructure based solution for Kennametal

Shanghai office using VMware technologies.

Played a Pivotal role in Design and Implementation of Virtual Infrastructure

EDUCATIONAL QUALIFICATIONS

Graduation : B.E. (Electronics) - Passed from Nagpur University in 2000

HSSC : Passed from Maharashtra State Education Board in 1996

SSC : Passed from Maharashtra State Education Board in 1994

TECHNICAL CERTIFICATIONS

TOGAF 9.1

MCSE (Microsoft Certified Systems Engineer - Windows 2003).

MCTS ( Microsoft Certified Technology Specialist – Windows 2003 to Windows 2008)

For MCSE Transcript verification:

https://mcp.microsoft.com/authenticate/validatemcp.aspx

Transcript ID: 781377

Access code: Microsoft@123!

CCA (Citrix Certified Administrator for Citrix Presentation Server 4)

VCP (VMware Certified Professional on 3.5, 4.0, 5.0, 5.5 & 6.0)

ITIL V3.0 foundation

AWARDS

1. Got the most compliant solution architect award in SunGard Availability Services.

2. Got regular monthly performance awards in Kennametal.

3. Got the global award for continuous improvement plan in Unisys.

4. Got the award for the best performance of the month in windows XP process in Convergys.

5. Got the award for the best performance of the month in Active directory team in Convergys.

6. Got the customer satisfaction award for a particular project in HP.

PERSONAL DETAILS

Date of Birth: 1st July 1979

Sex: Male

Marital Status: Married

Nationality: Indian

VISA Status: USA B1/B2 valid till May 2020.

Date: (Venkatesh R. Iyer)

Place: Bangalore

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