Computer Engineering Software

Amir Jahan Phone: 408-***-****

**** ******** ** *** ****, CA 95120 Email: ********@*****.***

Education

San Jose State University September 2012-Present

Bachelors of Science: Computer Engineering

Relevant Coursework –Digital Design I & II Object-Oriented Concepts and Methodology, Fundamentals of Embedded Software, Compiler Design, OS Design, Algorithms and Data Structure Design, Advanced Algorithm Design, Software Engineering, Computer Networks, Operating Systems Design, Circuit Analysis,

Technical Skills:C++, Verilog, Selenium, Java, HTML, CSS, Linux, XML, MacOSX, Windows, Batch Scripting, AutoCAD, Solid Works, Microsoft Excel, Circuit Analysis, Embedded Systems, Compiler Design

Experience

Audible Magic January2016-Present

Los Gatos, CA- Software Support Technician

Guide customer’s to run the content recognition software using command line. Help customer understand our XML schema for various types of content to reduce later ingestion errors. Create XML metadata for internal use. Establish new accounts and services for potential customers. Identify short and long term issues that must be address. Add/delete/change content status by mapping them in the database using content management tool. Run tests when there are errors during file ingestion. Manual testing with software to ensure stability on deployment.

Netxperts October 2015-January 2016

Walnut Creek, CA- Network Operation Center Engineer Intern

Ensuring maximum possible service availability and performance of our customer/networks and our internal network and applications. Providing support services for Engineering and other technical teams.

Monitoring and assessing customer network performance and core equipment. Open, update, close Help

Desk tickets (AutoTask) as they come in while keeping track of issues up to including adding notes into

ticket as requested by engineering.

Actuate June 2014-August 2014

San Mateo, CA – Application Development & Quality Assurance Intern

Categorized comprehensive Price List into precise sub lists, tested usability of instructional modules for SalesForce.com use, reviewed and updated tech target leads along with a prospective list biweekly,

discovered 1000+ new leads for the Sales Development Research team, updated the Admin Ops Resource Catalog along with the hard drive and online portal, reported bugs found in the salesforce catalog.

Cadence Design System June 2008-August 2010

San Jose, CA –Software/Hardware Intern

Worked in a group of three and were assigned the task of erasing, removing, and destroying hard-drives for outdated machines. In addition, installed Red Hat on all new machines. Also, scanned and recorded inventory every morning into excel.

RELEVANT PROJECTS

Memberships, Interests, and Activities:

Society for Computer Engineering 2012-Present.

Fluent in English and Farsi.

Craigslist small business computer build/repair and cellphone repair.

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