phlebotomy/data entry
Resume:
Alpharetta, GA *****
Cell: 219-***-****
Home: 404-***-****
JOSEPHINE JOHNSON
Summary of Goals:
I am a patient-oriented, skilled technologist who is eager to gain employment and further develop my skills as a phlebotomist
Summary of Skills:
Comprehensive knowledge of phlebotomy and venipuncture procedures
Ability to communicate with physicians, patients, and hospital staff in a courteous, effective, and professional manner
Familiar with the safety protocols regarding the storage and transportation of blood
Skilled in reading and writing specimen collection and routine testing procedures
In-depth knowledge of medical terminology and laboratory information system
Excellent knowledge of basic computer applications like Word Processor, Excel Sheet and the Internet
In-depth knowledge of bookkeeping, record and data entry management
Summary of Work History:
Quest Diagnostics, Wooddale, IL 11/03 – 01/2016
Acting Supervisor Phlebotomist
Primary Duties and Responsibilities:
Supervised patient phlebotomy by prescribed technique outlined in the Phlebotomy Procedure Manual.
Supervised all phlebotomy activities to include training, evaluation and documentation of staff performance.
Ensured specimen integrity by enforcing the laboratory’s procedures for collection, handling and processing.
Maintained implements, adheres to and enforces departmental operating policies and procedures to include all programs, quality control, quality assurance and safety.
Provided orientation and training for staff to ensure comprehension of company policies and procedures.
Performed blood collection (venipuncture, fingerstick). As needed
Made impatient/ CTYU phlebotomy rounds as schedule.
Followed patient Identification process.
Answered questions and resolves problems pertaining to test requisitions, specimen requirements, test additions, priority changes (from routine to STAT and vice versa) and patient results utilizing the Lab information system or other data retrieval system.
Supervised the recording of all statistical information.
Ensured that all specimen collections and processing are performed in compliance with UMHC guidelines.
Performed other duties as assigned.
St. Catherine Hospital, East Chicago, IN 09/99 – 12/02
Phlebotomist
Obtain appropriate specimens by venipuncture, fingerstick, heelstick and by following proper patient identification procedures
Responsible for transporting specimens from on and off-site collection areas to the appropriate section of the laboratory
Josephine Richardson
Page 2
St. Catherine Hospital, East Chicago, IN (Continuation)
Perform the responsibilities of entering patient demographic information and laboratory test orders into the information systems in an accurate manner
Update any unusual and problematic incidents to technical staff, supervisory personnel and pathologists
Complete insurance forms and made patient referrals as well as locate patient insurance information and handle high volume of calls
St. Margaret Hospital, Hammond, IN 05/98 – 06/99 Phlebotomist
SAME AS ABOVE
LABCORP, Elmhurst, IL 03/94 – 04/98
Phlebotomist
Responsible for obtaining blood and specimen under the instructions of licensed health provider
Handle the tasks of labeling the collection tubes with patients names, collection source and collection time
Perform responsibilities of preserving and refrigerating specimen as well as distribute the specimen to the right location
Handle the tasks of verifying insurance eligibility and following collection procedures, when required
Obtain capillary specimens and venipuncture for all age groups by following proper protocols
Knowledge, Skills, and Abilities:
Excellent written and verbal communication skills.
Strong interpersonal skills; ability to collaborate well.
Solid computer skills.
Educational Summary:
IVY Tech – Gary, IN 1993 1994
Certificate Phlebotomy
Certification:
Certified Phlebotomy Professional Association
Indiana in the year 1995
Veinpuncture
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