Customer Service, training
Resume:
RESUME
Naziya Farhad
******.******@*****.***
OBJECTIVE: Seeking a position in an organization with responsibilities where I can utilize my computer and communication skills for the growth of organization.
EDUCATIONAL QUALIFICATION:
-PROFESSIONAL QUALIFICATION:
DEGREE INSTITUTION PERCENTAGE YEAR
M.C.A. Lovely Professional University, Punjab 73.17 %( 8.13 CGPA) 2012
B.C.A Aishwarya College (MLSU), Udaipur 78.7% 2009
-ACADEMIC QUALIFICATION:
DEGREE SCHOOL NAME PERCENTAGE YEAR
Senior secondary Kendriya Vidyalaya, Udaipur 67% 2006
Secondary Kendriya Vidyalaya, Udaipur 69.6% 2004
TECHNICAL COMPETENCIES:
PROGRAMMING LANGUAGES: C, C++, C#.NET, HTML, CSS, PROLOG, UML, ASP.NET
DATABASE : SQL SERVER, MS-ACCESS
SIMULATORS : PACKET TRACER 5.0
OPERATING SYSTEMS : WINDOWS 7, WINDOWS XP, Ubuntu
PROJECTS UNDERTAKEN:
1) BANKING SYSTEM
LANGUAGE USED: C#. NET DATABASE: SQL
DETAILS: As name suggest it is a banking software for banking purpose, it is very useful Software which
maintains different record of customers like its name, address, A/C no, A/C Name, different Deposit
Transaction, Withdraw transaction, Amount transfer.
2) ACCOUNTING WIZARD
LANGUAGE USED: VISUAL BASIC DATABASE: MS-ACCES
DETAILS: This software helps the shopkeepers to maintain their accounts, keep record of customers and helps in
Easy billing
3) ONLINE CITY GUIDE
LANGUAGE USED: ASP.NET DATABASE: SQL SERVER
DETAILS: This website gives the complete information about the jaipur city. It is like a guide which gives complete details of jaipur city.
WORK EXPERIENCE
-Worked in E-Tech, Gandhinagar as an online chat representative in Nutrisystem Customer Service for 8 months.
-Worked as a computer teacher at St. Gregorios Sr. Sec. School in Udaipur, Rajasthan for 8 months.
-Worked in Motif infotech pvt. ltd, Ahmedabad as a Sr. Customer Care Representative for eBay.co.uk.
ACHIEVEMENTS
-Awarded by “Rajya Puruskar” in Bharat Scouts and Guides
- Awarded by “Tritiya Sopan” in Bharat Scouts and Guides
-First prize in folk dance competition held at UCSSH
-Second position in dance competition held at Aishwarya College
-Third prize in folk dance competition (Rajasthan) held at Kendriya Vidyalaya
-Second prize in Inter-school English play competition held at Lovely Professional University
-Third prize in folk dance competition (Rajasthan) held at Lovely Professional University
-Presented research paper in national conference held at shaheed udham Singh College, tangori (Punjab)
EXTRA CURRICULAR
-Participated in “West –Zone Inter University Youth Festival” organized by AIU held at Anand (Gujarat)
-Participated in “National Adventure Program” organized by NAI Pachmarhi (Madhya Pradesh)
-Participated in “President Award Camp” held at Chandigarh
-Dance performance in 22nd Indian Engineering Congress organized by The Institution of Engineers (INDIA)
HOBBIES AND INTERESTS
-Interested in dance and theater
-Interested in adventurous activities and trips
-I like to edit videos and photos
-Embroidery
PERSONAL DETAILS:
Father’s name : Farhad Mohammad
Gender : Female
Date of Birth : January-27-1989
Languages known : English, Hindi
Correspondence Address : 67/68, second floor, V.T. road, Mansarovar, Jaipur(Rajasthan)
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