Manager Quality Assurance
Resume:
Phyllis Powell
Senior Express Clearance Operations Import Agent - Federal Express
Memphis, TN
******@*****.*** - 901-***-****/901-***-****
Willing to relocate to: Memphis, TN - Denver, CO - Urbana, IL Authorized to work in the US for any employer
WORK EXPERIENCE
Senior Quality Assurance Auditor
Federal Express - Memphis, TN - June 1998 to July 2015 Duties were to internally audit International shipping documents for accuracy prior to the billing process for several internal departments within the FedEx facility in which I was assigned using Federal Express Systems including but not limited the following: Served as a Quality Assurance Coordinator where I planned, implemented, and coordinated audit details as assigned by my immediate Manager
Served as a logistics liaison in the processes of details and correctness As400, Mainframe, personal computer, 10 key by touch, multi- line telephone, Microsoft Word, Office, and Excel
Systems Applications and Data Processing (SAP)
Some Miçrosoft PowerPoint
Composed the Kimberly Diamond Report using Microsoft Excel Excellent oral and written communication skills
Strong interpersonal skills
Excellent quantitative as well as qualitative analysis skills Kept company information confidential
Make sure that other departments and employees followed compliance rules and regulations Identify inadequate, inefficient, and or ineffective procedures Conduct complex accurate audits
Timely completion of audit analysis
Assist other team members if needed
Excellent problem solving skills
Strong attention to detail
Report audits completed to leading Manager daily
Picker/Packer/Gift wrapper
Williams Sonoma and Nike Footwear and Apparel locations in the Memphis Tennessee area - Memphis, TN - 1994 to 1998
seasonal employment(picker, packer, and gift wrapper) duties were to pick, pack and or gift wrap all items that needed to be packaged for shipment in a timely manner. Nike temporary positions as a footwear and an apparel Defect Inspector.(one year at both locations each 1996 to 1998)
Secretary /Substitute Teacher/Satellite Manager
Single Parenting Daycare - Hollandale, MS - August 1992 to August 1994
(as appointed)Single Parenting Daycare
My duties were to handle all clerical matters as assigned by the Director. I also was assigned as a Substitute Teacher when the Director was unable to attend.
To visit teen parents homes if they did not attend school to find out the reason for the absence (Truancy Officer) Personal Accomplishments
Traveled to Lagos Nigeria to visit the Motherland to examine the life and diverse cultures in the city of Lagos Received an intermediate level Spanish certificate for Business Office communication Received a certificate of excellence for Leaders in the Corporate Business World Tourist
Tourism - Lagos
Responsibilities
Tourism
EDUCATION
Business Administration/Minor Computer
Mississippi Valley State University - Greenwood, MS 1990
SKILLS
Microsoft word and Microsoft excel, ten key by touch, computer as well as database proficient and 10 key by touch, effective problem solver skills as well as excellent verbal and written communication skills (10+ years) AWARDS
Bravo Zulu received two
ADDITIONAL INFORMATION
References
Available upon request
Cover Letter
June 22, 2016
To The Hiring Director,
In the interest of seeking employment letter is to inform you of my interest in the position that is posted on your website.
Being a self starter, motivator, and team player I am equipped to handle various tasks as well as contribute to your company's success. I am interpersonal savvy, I pay acute attention to detail, and very good with software computer applications such as Microsoft word, office, and excel programs. My resume which is included will reflect my other skills and attributes that I have attained over the years. Hopefully my skills, education, and experience will be of interest to you so that in the near future we may have the opportunity to discuss them in further detail. Thank you
Phyllis Powell
Enclosure
Contact this candidate