Administrative Assistant Customer Service

Ms. Bonnie Barnai

***** ***** ******, ****** *****, IL 60487

*** – 873 – 0039

******.******@*****.***

PROFESSIONAL GOALS:

To obtain a responsible administrative assistant position where I can utilize my education, business skills, and experience, to work with management teams to effectively achieve departmental goals and objectives and to increase business through better customer relations

QUALIFICATIONS SUMMARY:

* Over ten years of professional business experience as an accomplished administrative assistant

* Experienced organizer, manager, communicator and analyst

* Dedicated educator with over five years of professional teaching experience as a Special Educator, working

primarily at the elementary level; having about a year at the secondary Level Language Arts, Mathematics,

and Study Skills, as a Co-teacher and instructional Teacher

* Successfully provided for senior and junior business executive administrative needs, making their lives easier

through preparation, editing, gathering pertinent information for special reports, executive calendars, meeting

materials, and effectively handling daily tasks

* Maintained and ran: photocopiers, facsimile, transcription machines, calculators, 10 key adding machines,

computers, Elmos, telephones, binders and laminators, and blue print duplicators

SKILLS:

* Proficient user of M. S. Office Suite 2013, WordPerfect, M. S. Works, MultiMate, Lotus 1-2-3, Excel, and

PowerPoint

* Typing 80 w.p.m., Shorthand 60 w.p.m., Transcription

BUSINESS/ADMINISTRATIVE WORK:

LaSalle Talman Bank, F. S. B., (now Bank of America), Chicago, IL 1989 – 1994

Executive Secretary/Administrative Assistant to the Chief Financial Officer

Responsible for administrative support to senior executive management

* Extracted and compiled pertinent information for special reports

* Maintained confidentiality and credibility or correspondence and reports

N. W. Transport, Inc., Cicero, IL 1988 – 1989

Sales Secretary/Customer Service

Responsible for administrative support to the regional sales manager and sales staff of ten

* Effectively traced shipments and resolved transportation problems

* Successfully balanced the administrative work load

Tishman Realty and Construction Company, Chicago, IL 1986 – 1988

Secretary/Word Processor

Responsible for administrative support to senior business management, secretarial staff,

and project managers

* Effectively organized, managed, and controlled monthly reports including job cost expense

reports, inventory, and related project reports

* Learned and taught other staff computer applications, and set-up data files

EDUCATIONAL WORK EXPERIENCE:

Sandridge School District 172, Chicago Heights, IL 2007 – 2008

Jr. High Special Educator Push-In Program

Responsible for maintaining, implementing, creating appropriate goals and objectives for I.E.P.

regular education curriculum

* Created and implemented interactive lesson plans and learning activity to complement the

Bonnie Barnai - Business Resume 2015

Cicero School District 99, Cicero, IL 2006 – 2007

Fourth Grade Special Educator Resource

Responsible for supporting the needs of students with multiple cross-categorical disabilities

and directing staff regarding instructional/social emotional needs of students

* Created and implemented interactive learning experiences to supplement curriculum and

meet I. E. P. goals and objectives

Worth School District 172, Worth, IL 2005 – 2006

Developmental Kindergarten/Transitional First Grade Educator

Responsible for creating, implement, supporting staff and students to provide for individual

student academic, social/emotional, life skills needs for a cross-categorical population of

Kindergarten and First Graders

* Manage classroom, staff, staffing meetings, evaluate student learning through tests, and revise

teaching to reflect specific academic needs

* Provide Resource teaching support to first graders, including additional testing and evaluations

Various School Districts, Cook County, Suburban Cook, and Will counties, IL 2004 – 2005

Substitute Teacher –Suburban Cook and Will counties

Cadre Substitute for District 5 of Chicago Public Schools # 299

Responsible for teaching all subjects to K-9th grade students including those with special needs

Taft Elementary School District 90, Lockport, IL 2003 -2004

Jr. High Special Educator Push-In Program

Responsible for providing for goals and objectives, regular education support, and social

emotional needs for a cross-categorical population of students

Indian Springs School District 109, Justice, IL 2001 – 2003

MMI/Sixth Grade Resource/Jr. High Resource Educator

Responsible for providing education to meet specific academic, social/emotional/life needs

Chicago Public Schools, Chicago, IL 1996 – 2001

Cadre Substitute Teacher District, Englewood Technical H.S., Day-to-day Substitute

Responsible for teaching all subjects to all students, additional duties as needed, and tutoring

VOLUNTEER WORK:

Emeritus Assisted Living, Orland Park, IL (from 2008 to present)

Entertainer/Music/Pet Therapist

Responsible for music and sing-a-long activities, which help seniors with memory

and communication, and provide a Golden Retriever for socialization skills

Learning Ally formerly Recording for the Blind & Dyslexic, Orland Park, IL (from 2008 to present)

Director

Responsible for reading, editing, and recording college textbooks for the Visually

Impaired and Dyslexic, to increase learning and help in their careers

EDUCATION:

M. S. in Education Special Education, Chicago State University, Chicago, IL

Executive Secretary, Southwest School of Business, Chicago, IL

B. S. in Music Organ Performance, Chicago Conservatory College, Chicago, IL

Bonnie Barnai - Business Resume 2015

REFERENCES: To be supplied upon request

Contact this candidate