Customer Service Manager

Dear Human Resources,

My education prepared me to manage teams and assist in the running of a company. As a Business Management graduate from the University of Wisconsin Stevens Point, I have studied in the field of keeping a company and its employees working efficiently and effectively. I have spent years working in different industries. All of which I have spent time managing employees and resources to ensure that both the customers and my upper managers were pleased. My education is both due to my schooling and my hands-on experiences.

I’ve worked at PacVan, Inc. for the last year managing the schedules for multiple drivers, taking care of purchase orders, and daily logs. I worked at Roloff Manufacturing in Kaukauna, WI during my breaks from school for the last couple of years. Here I have been exposed to managing resources and working alongside a team to accomplish tasks on time with the best results possible. While the job was not managing repairs of vehicles it did enhance my sense of urgency and teamwork. The skills I will bring to your company are the skills needed to make a team function effectively.

Alongside my experience as a manager and schooling, I will bring my strengths to aid the U-Haul company. I have always been a fast learner and able to handle the tasks given to me. Due to my years of managing and team-orientated jobs I am sure I can take on the tasks given to me by your company. Given a chance I will gladly step in and work with the employees to find better solutions, create a pleasant work environment, and complete all tasks as best as possible.

Thank you for this opportunity to apply to your opening. I will look forward to hearing from you upon review of this application. Please contact me via phone: 920-***-****, or email: *********@*****.***.

Sincerely,

Anthony Haessly

Anthony Haessly

Career objectives: A position as management to assist in the progression of the company and possible future positions in the corporation.

Educational Background

Bachelor of Professional Studies, UW Stevens Point, 2014

Major: Business Management

GPA: 3.06

Work Experience

Billing Administrator. February 20015 - current

PacVan, Inc. Freedom, WI

Manage teams to complete tasks and control costs

Inventory and scheduling of driver runs / service calls

Foundry Worker, August 2012- February 20015

Roloff Manufacturing, Kaukauna, WI

Worked with teams to complete cores and molds for products

Keep inventory and prepared final product for shipment

University Dining Services Worker, November 2012- May 2014

University Dining Services UWSP, Stevens Point, WI

Handled food and cleaned dishes/table

Managed student workers in dish room

Cleaning and sanitizing all objects and surfaces to code

Warehouse Manager, June 2011- August 2012

Valley Aquatic Solutions, LLC, Appleton, WI

Kept inventory of all products

Prepared shipments and handled received products

Prepared chemicals in containers for sale/shipment

Trained new employee upon departure

Subway Employee, November 2007-August 2011

Subway, Kaukauna, WI

Managed employees during certain shifts

Handled food preparation, cleaning, cash register

Customer service and any complaints

Paper Stuffer, 2004-2005

Metro Printing, Kaukauna, WI

Worked in a team

Prepared papers for delivery

Readied shipments

Skills

Computer experience in: Excel, Outlook, Word, PowerPoint, and database management

Machinery: Forklift and workshop tools

Communication skills: Professional writing, presentations, training employees, and public speaking.

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