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Customer Service Data Entry

Location:
United States
Salary:
$18 plus
Posted:
June 23, 2016

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Resume:

TA-TANISHA BRUNSON Phone: 908-***-****

**** ******** ****** ******, *** Jersey 07065 Email: acvdxs@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

Ability to work independently, as well as with individuals, from all diversified backgrounds and at all levels of management.

Strong organizational and time management skills, ability to remain flexible and prioritize effectively; capacity to manage multiple priorities, meeting deadlines, and respond to changing priorities.

Show strong attention to detail and communicate effectively with internal and external customers.

WORK EXPERIENCE:

IFA INSURANCE COMPANY Clark, NJ 2/15 to present

Data Entry, scan and file claims for medical, auto insurance, homeowner insurance, etc.

MERCK & COMPANY, INC. Rahway, NJ 9/00 to 12/14

Facility Services

Supported the day-to-day facility operations at the Rahway, NJ location. Responded to all high-level executives and employee requests/needs. Responsible for the daily resolution of building maintenance and repair issues. Conducted building rounds to ensure the cleanliness of the facility. Handled miscellaneous building maintenance tasks such as inventory control, meeting room setup, moving boxes, a/v requests for conference room meetings, recycling, shipping and receiving goods, and other facility related troubleshooting duties. Material handler and driver of equipment used for delivering goods, documents, packages and miscellaneous items. Conducted raw material Sampling to ensure materials passed quality testing before production and data entry. Developed labels for Hazmat materials in accordance with good manufacturing practice regulations. Assisted Research and Administration Staff by providing lab related info services including sterilizing labs and instruments, removing biohazards, and delivering Nitrogen, Oxygen and Helium. Checked conference rooms and lobbies throughout the day to ensure that they were presentable. Managed maintenance projects and assisted facilities manager with building systems/equipment. Assisted with all internal employee moves, including moving furniture. Maintained working relationships with outside vendors, service providers and internal departments. Setup for special events such as blood drives, town hall meetings, vendor programs, etc. Responded to employee emergencies such as medical, theft and all other incidents.

MORRIS UNION JOINTURE COMMISSION. Union, NJ 1/00 to 9/00

Teacher’s Aide

Observed and monitored student activities in a classroom setting. Assisted in preparation of lesson plans and presentations of academic subjects as directed. Maintained student records, files and progress reports. Checked attendances and arranged seating assignments. Operated audio/visual equipment, computers and other teaching aids. Attended workshops, conferences, and meetings as required.

WORK EXPERIENCE (Cont.):

MERCK & COMPANY, INC. Rahway, NJ 5/99 to 8/99

Facility Services – SUMMER INTERN

Assisted the Senior Facilities Specialist with day-to-day facility operations. Planned move coordination, liaise with building management and vendors, and other duties as directed. Monitored and updated internal facility maintenance projects and daily maintenance activity. Other areas of responsibility covered: Shipping and Receiving, Mailroom duties, maintenance/repairs, custodial, administrative, stock and inventory, cafeteria aide, meeting planning, security, safety, audio visual, space planning, and any other reasonable request under facilities support.

PROFESSIONAL SECURITY BUREAU/PRUDENTIAL Cranberry, NJ 10/98 to 12/99

Security Officer

Observed and reported activities and incidents at assigned client site, providing for the security and safety of client property and personnel. Performed periodic tours to check for irregularities and to inspect protection devices and fire control equipment. Preserved order and enforced regulations and directives for the site pertaining to personnel, visitors and premises.

MERCK & COMPANY, INC. Rahway, NJ 7/98 to 9/98

Facility Services – SUMMER INTERN

Assisted the Senior Facilities Specialist with day-to-day facility operations. Planned move coordination, liaise with building management and vendors, and other duties as directed.

CALDOR. Linden, NJ 10/97 to 7/98

Seasonal Employee

Proactively supported sales team (approximately 10-15 people) to complete the sales processes, ensure customer satisfaction and enforcement of company procedures in order to maximize productivity and profitability. Hired, trained, and monitored the development of staff. Responsibilities included, but were not limited to, maintaining and managing the sales floor. Enhanced the customer experience by leading team of associates in providing strong levels of customer service. Monitored store presentation and supported brand consistency.

EDUCATION:

Certificate: Physical Therapist Assistant, 1997-1999

Union County College Cranford, NJ

High School Diploma, 1996

Rahway High School Rahway, NJ

COMPUTER EXPERIENCE:

MICROSOFT WORD MICROSOFT EXCEL MICROSOFT POWERPOINT MICROSOFT OUTLOOK LOTUS NOTES MICROSOFT PROJECT INTERNET EXPLORER

Professional References Available Upon Request



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