Web Developer Service Representative

Russell Ripley

*** * **** ******, *******, AZ ***08

*************@*******.*** 480-***-****

rdripley.com

Technical Skills

Systems Microsoft Windows

Languages PHP 5.5 HTML5 CSS3

JavaScript MySQL

Development Software Sublime Text, Git

Education

Arizona Christian University (Phoenix, AZ) Aug 2008 – May 2012 Bachelor of Arts, Biblical Studies (magna cum laude) Programming Skills

Learned PHP, HTML, CSS, JavaScript and MySQL through self study and primarily through Coaching sessions with a Web Development Professional (September 2015 – Present).

Built a simple forum web application utilizing HTML, CSS, PHP and basic MySQL (2016).

Built a modern Resume Website utilizing HTML and CSS. Professional Experience

Ricoh Field Service Representative (Full-Time)Apr 2014 – Dec 2014

Learn all Copy Center Procedures, Paperwork, and Contract Requirements to ensure all Services are provided to the Customer.

Maintain all Copy Center Procedures, Paperwork, and Contract Requirements in the scheduled or unscheduled absence of the Copy Center Employees.

Guarantee all Service Level Agreements are met to the Customer's satisfaction and that any Contracted Services are not interrupted.

Ricoh Site Supervisor (Full-Time)Jan 2015 – Present

Write all Copy Center Paperwork, including, any applicable Forms, Guidelines, and Ricoh-required Paperwork to the Ricoh Standards.

Train all Field Service Representatives to maintain the Copy Center in the absence of the Site Supervisor. This includes the intimate knowledge of all Forms, Guidelines, and Ricoh-required Paperwork.

Complete all Copy Requests, Mailing Requests, and any other miscellaneous requests are complete in a timely and accurate manner.

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