Michael D. Eckard

828-***-**** Hickory, NC ****1

acvdnv@r.postjobfree.com

Objective

To find a position that will allow for continued growth in a technical environment, that will offer the opportunity to use my past experience and education in software support, electronics, networking, and computers.

Employment History

FACITS Facilitated IT Solutions / Catawba Radiology Associates Hickory, NC

IT Specialist December 2013 - Present

Maintain PACS Imaging stations

PC hardware, software and OS upgrades

Maintain Imagine, Amicus Attorney, Shelby Systems,

Happe software

Nascar Technical Institute Mooresville, NC

IT Coordinator January 2012 – December 2013

Maintain 200+ computers

Maintain 100+ laptops

Install and troubleshoot HP, Canon, Oce’ printers / copiers

Work with Mitel Inter-Tel 5000 phone system

Work with Active Directory, Citrix, PeopleSoft

Maintain Cisco and Juniper switches

Corning / HP / KForce (Contract work) Hickory, NC

Computer Technician April 2012 – June 2012

Performed migration from Windows XP to Windows 7

Migrated 1000+ pc’s

Installed various software

Adecco / CareFusion (Contract work) Hickory, NC

Med Technician January 2012 – February 2012

Perform hardware and/or software updates on medical devices

Perform electrical safety tests

Perform verification tests

Input test results into CareFusion proprietary software application

Department of Health and Human Services / Media Riders Inc. Multiple Counties, NC

(Contract work)

Technician / Trainer July 2011 – Nov 2011

Installing and training on terminals for the Subsidized Early Education for Kids (SEEK) system

System is used to record the time and attendance of children in child care facilities for the Division of Child Development (DCD)

Federal Express (Seasonal) Conover, NC

Driver October 2010 – December 2010

Delivered packages during the holiday season

Seasonal employment

Apple Computer Data Center (Contract work) Maiden, NC

Data / Security Technician April 2010 – June 2010

Installed all security and data systems, electronic card access, retinal eye scanners

Pulled, installed, and connected fiber and Cat 6 cables

Google (Contract work) Lenoir, NC

Specialized Technician October 2009- January 2010

Populated and connected servers

Replaced Cat 5 cable with fiber

Athena Residential and Commercial Solutions Hickory, NC

Technician March 2009- April 2009

Installed broadband internet, telephony, and cable television for residential and commercial customers

Source Broadband Mooresville, NC

Installation Supervisor August 2008 – February 2009

Supervised and performed quality control over technicians by reviewing and evaluating job installations.

Issued technicians equipment, and tools needed for jobs.

Mediated Issue Tracks with customers, trouble shooting, repairing, replacing, and upgrading equipment

Coordinated job installations and routes. Completed and reviewed necessary paperwork for job orders

Contractor for Charter Communications Hickory, NC

Cable/Internet/Telephony Technician June 2001 - June 2008

Installed cable television, broadband Internet, and telephony for customers in six counties

Hardware support included installation of network cards, wired/wireless routers, external and internal modems

Software support included work on Windows 95, 98, ME, NT, XP, Vista and Macintosh systems

Worked with RG-6, RG-11 underground and aerial cable, Cat 5 cable

Siecor Hickory, NC

FOPA / Fiber Optic Product Associate January 1994 - October 1999

Assembled, polished, and QC fiber optic connectors

Worked with Biconic, SC, ST, ribbon cable and others

Assisted in Braiding, Twisting, and Shipping Department

Education

Presently attending Gardner Webb University for BS in Computer Information Systems

Health Information Technology Software Support Tech Certificate

A+ Certification, CCNA Certificate, Accounting Certificate

Business Computer Programming

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