Customer Service Machine Operator

Tiffany Stelly

**** **** ****** **.

Baton Rouge, La 70810

Home: 225-***-****

Cell: 225-***-****

******@*****.***

Republic Services

Dispatcher

*/**/**** – 03/07/2016

Handling complaint calls and determined correct route to issue out to

Answering multi-line telephones and two way for dispatch driver communication

Keeping logs of complaints for end of night compliance sheet to ensure customer satisfaction

Checking in and out drivers to ensure paperwork and VCR complete and siged route complete, pre and post trip trucks daily

Entering driver paperwork to Info Pro database system

JAC Products Franklin, GA

Machine Operator/Quality inspector

9/15/2012-8/19/2015

- Built and assembled various sizes of cross rails, cross bars, step rails for SUV’s and crossover trucks

- Lined and stacked rails in totes tag pallets and tagged each tote I push out a day

- Counted inventory mandatory on a monthly basis

- Inspected rails for damage, debris, scratches and defects

- Maintained a safe and productive environment

- Ensured raw materials to finished products meets quality and safety standards specified in the purchasing documentation

Allutiq/FEMA Lottie, LA

Receptionist/Sales Clerk

6/3/08-07/31/2012

- Assisted in hitching and transporting of travel trailers

- Processed paperwork for dispatch of trailers for public auctions

- Received disaster travel trailers and inspected trailers for damage and contamination - Dispatched out all trailers in good conditions for disaster victims and buyers

- Responsible for ground maintenance (cutting grass operating mower, weedeater and zero turn)

AT&T Lafayette, LA

Customer Service Rep.

10/1/06-5/28/08

- Provided customer and personnel assistance to cellular billing

- Received a variety of payments and other transactions

- Entered customer information into microsoft computer database software

- Used special techniques to make appropriate and satisfying sales to customers

Beau Chene Truck Stop Grand Coteau, LA

Cashier

4/12/04-9/2/06

- Accurately managed large amounts of cash and credit card transactions

- Handled customer inquiries and fuelman company card for disel truck driversMaintain great and positive attitude with diverse customers on a daily basis

Opelousas Police Dept. Opelousas, LA

Dispatcher

6/14/00-4/26/04

- Operated a variety of communication equipment, answered multi-line telephone where the accurate taking and relaying of detailed messages was essential

- Used a computer-aided dispatch system, received emergency calls from the public requesting police,fire,medical and other emergency

- Utilized nationwide computer system to run wrap sheets, vehicle and weapon registration.

- Was accountable for insuring the security of computer transmissions

- Determined priority and dispatched emergency personnel

Education

Unitech Training Academy

Pharmacy Technician Lafayette, LA

Qualifications

Exceptional Customer Service Skills: Strong communication skills to understand customer needs and provide exceptional results. Also trained in Microsoft Works, Excel, Powerpoint, Office

Organized and Motivated: Skilled in maintaining order amidst chaos ever changing challenges.

Adaptable To New Technology: Fast learner, willing and eager to learn and excel at tasks.

Highly Responsible And Ethical: Experienced in handling large amounts of currency and making records of transactions.

Contact this candidate