KARTIKA CHANDRUPATLA
Ph # 225-***-****
Email: *******.*******@*****.***
SUMMARY
Over eleven years of experience in IT with the roles of Quality Assurance Analyst and Mainframe Specialist supporting the areas of Client-Server Technology, Web Applications, Data Warehousing and Mainframes in diverse business and Technical environments with demonstrated leadership abilities and excellent communication skills
Strong experience in analyzing and testing on Health Care, Pharmacy, Banking & Financial, Freight and Insurance domains
Experience in Rational Tools like Requisite Pro, Test Manager, Clear Quest and Mercury Tools like Quality Center 10.00, Test Director, and Quick Test Pro 10.00
Excellent understanding of SDLC and Test Methodologies from project definition to post-deployment documentation
Expertise in areas of Requirement Analysis, Business Analysis, Business and Functional Specification Documentations (BRD, FRD), Use Case Specifications, Functional, Regression, Smoke, User Acceptance, Integration/System and Black Box Testing in both Manual and Automated modes using industry standard Test Tools and Project Management Methodologies like CMM
Experience in performing Back-End testing using SQL queries and experience on SQL, PL/SQL to test data base integrity using SQL Navigator, TOAD, SPUFI
Extensive experience in tracking bugs using Bug tracking tools such as Quality Center, Test Director, Clear Quest and Win DTS and proficiency in Defect Management
Expertise in designing and developing strategic Test plans, Test Cases, Test Scripts and Test Reports for both manual and automated tests
Experience in testing Web-based, Mainframe, E-commerce and Client-Server and Data Warehousing applications on different environments
Experience in Hogan System, a high performance core banking software that helps in real time processing, scalability and lower total cost of ownership
TECHNICAL SKILLS
Test Management Tools
Quality Center 10.00, Test Director, QTP 10.00, JAMA, Clear Quest, Requisite Pro, Rational Test Manager.
Database Systems
DB2, MS Access 7.0, IMS DB, IDMS.Oracle8I
Programming Languages
SQL, PL/SQL, VS COBOL II, PL1, Lotus Notes, JAVA, VB6
Environment
MVS, Z/0s Virtual Machine, UNIX
OS
WIN 2X, MS-DOS
Mainframe Tools
SPUFI, QMF, FILE-AID, CA-7, ACF-2, File Manager, XPEDITOR, SCLM, TSO/ISPF, MQSeries, EDI, Endeavor, VSAM, CA7,CA11, AS400 iSeries
Others
JCL, CICS, Facets 4.11.
EXPERIENCE
Volkswagen Credit Inc(VCI) June 2014 –Till Date
Position: SR QA Analyst
Description: The Volkswagen Group is one of the world’s leading automobile manufacturers and largest carmaker in Europe.
Cloverleaf is the project which is undertaken by VCI for replacing the existing Lease Pack application with the Fidelity Investment System. Cloverleaf is using a Risk-Based Testing strategy which functions as an organization principle and uses to prioritize the tests in s/w based on risk of failure.
Applications: FIS AF (Automotive Finance), FIS DM (Default Manager)
Responsibilities:
As part of Component Testing, will review each of the PMNets.
As part of String Testing, will review the Narratives and VCI Stories for preparing the Test Cases.
Write Test cases and execute in JAMA which is the tool for Source of truth for all cloverleaf Requirements and Testing.
Log defects in JAMA during execution and report to the Test Leads.
Work with different PMNets and understand the logical connection and write String Test Scenarios.
Worked in UAT, Pre-FAT & FAT testing and helped business in data conditioning.
As part of ADG Group, worked in framing Automating test cases that deal with Volkswagen Internal applications using Selenium.
Blue Cross Blue Shield of Illinois (HCSC) Aug 2010 –May 2014
Position: SR QA Analyst
Description: The largest customer-owned health insurer in the United States and fourth largest overall, Health Care Service Corporation (HCSC) operates through its Blue Cross and Blue Shield plans in Illinois, New Mexico, Oklahoma, Texas and Montana, and several subsidiaries to offer a variety of health and life insurance products and related services to employers and individuals.
Applications: Blue Chip, Premier, ICD-10, Quality Center, Availity, 837 Claims
Responsibilities:
Analyzed Business Requirements document to understand the system from both technical and business perspective
Used functional decomposition methodology in the testing process
Worked in Tier 1 projects like Contracts & Benefit Determination, ICD-10, ACA, ANSI 5010.
Developed Test plans and test cases for major functional areas within Subscribers Services Division from the Functional and Technical requirements documents
Mapped the requirements to the test cases using the Traceability Matrix in Quality Center 10.00
Worked closely with development team, business analysts to perform testing activities as per the schedules
Provided the management with test metrics, reports, and participated in defect meetings
Performed positive and negative testing as part of system testing on the application for multiple data sets
Perform Regression testing by preparing the Regression suite for future Maintenance Releases too
Represented the business requirements in various alternative views such as process flow diagrams
Proactively worked with application leads/analysts to identify changes coming in for the forthcoming releases
Ensured that the system test cases covered all the functionalities as well as HIPAA requirements
Worked in Agile methodology for the projects and participated in SCRUM meetings.
Tracked and reported issues daily, including potential risks and associated mitigation plans to management during the regression testing phase
Responsible for interacting with the Developers to explain the proposed changes and ensure understanding of the system requirements to handle these changes
Environment: Mainframe, DB2, COBOL, CICS, Unix, MS Visio, J2EE technology Windows, Java, Quality Center
Bradford Group Exchange (BGE) March 2010 – July 2010
Position: SR QA Analyst
Description: Collectibles Today is the Web marketing arm of The Bradford Group, the leading International Provider of limited-edition collectibles. Collectibles Today has a foundation of over three decades of experience and trust in the collectibles market, while at the same time striving to move collecting into the future.
Responsibilities:
Reviewed the Customer and System requirements with the business teams
Created the necessary Test environment on the testing platform
Analyzed business requirements and built scripts for different scenarios
Contributed to test plan which includes test objectives, test strategies, test environment, test priorities, traceability matrices and test cases
Covered all the test scenarios for each release as per the business rules during the meetings conducted with team and through conference calls with clients
Assist in the creation of test plan and execution of manual and automated test scripts
Developed Test Plans, Test Cases and Use cases for both the projects using functional and Business requirement documents
Extensively used Quick Test Pro for functional & Regression testing
Developed and automated Test Scripts in Quick Test Pro by using VB Scripting
Worked closely with Developers, Test Leads and Business Analysts to discuss about the environment issues, prioritizing the defect fixes, functional issues
Participated in Java code review and unit testing effort
Reviewed the Customer and System requirements with the business teams
The Standard Insurance Portland, OR April 2008 – March 2010
Position: SR QA Analyst
Description: The Standard offers a full range of group disability, life, dental and vision insurance products as well as individual disability insurance. The Standard is a marketing name for StanCorp Financial Group, Inc. and subsidiaries.
Responsibilities:
Participated in Business Analysis, Requirements Review and Technical specs inspection
Involved in writing test plans and developing test cases from Business Requirements
Used the Traceability Matrix by linking the requirements and the test cases in Quality Center
Performed System, Functional, GUI, Regression, Smoke, User-Acceptance (UAT) and Performance testing
Documented Test cases corresponding to business rules and other operating conditions in Mercury Quality Center and logged defects in QC.
Performed End-to-End testing manually and developed automation scripts to perform BAT (Basic Acceptance Testing)
Tested the backend database (DB2/Oracle) using SQL queries via TOAD
Environment: Java Script, Java, JDK 1.2.2, JSP1.0, Oracle9i, XML, Mainframes (COBOL, JCL, CICS, DB2, MVS), SOAP, EDI HIPAA Gateway, MQSeries, TOAD, Oracle, WinNT, UNIX, Mainframes, Mercury Quality Center 10.00, MS Word and MS Excel.
Con-Way Enterprise Services Portland, OR August 2007 – March 2008
Position: SR Mainframes QA Analyst
Description: Con-way operating components CCX, CWX, and CSE will be merged into one operating company, CTS. There will be four new areas, CCA, CWA, CSA and CEA, under operating company for administrative and reporting functions.
Responsibilities:
Active participation in the Requirements review
Prepare Test Plan, Test scenarios, test estimates, test cases and test data
Performed System/Functional testing
Documented Test cases corresponding to business rules and other operating conditions in Mercury Quality Center
Responsible for GUI Testing, System Testing, Regression Testing and Acceptance Testing
Provided regular test reports to the management
Involved in Production support and quickly available for testing when any production issue is resolved by the developer
CIGNA HealthCare Raleigh, NC July 2006 – July 2007
Position: Mainframes QA Analyst
Description: CIGNA – Connecticut General Life Insurance Company is one of the largest healthcare providers in the United States, providing managed medical, dental care products, group indemnity health insurance and related services. CIGNA Health Care (CHC) is the largest line of business within CIGNA.
Responsibilities:
Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Data and Traceability Matrix
Conducted Integration, System, Functional, GUI, Regression, Smoke, Database Integrity, User-Acceptance (UAT) and Performance testing
Documented Test cases corresponding to business rules and other operating conditions in Mercury Quality Center
Responsible for GUI Testing, API Testing, System Testing, Regression Testing and Acceptance Testing
Investigated software defects and interacted with developers to resolve technical issues
Worked in Production environment
Blue Cross Blue Shield, Fayetteville, AR March 2004 – June 2006
Position: Mainframe QA Analyst
Description: Blue Cross is a nonprofit, independent regional health plan providing members, employers, providers and brokers with high-quality coverage and service. Operating as Blue Cross in Arkansas Blue Cross Blue Shield ABCBS deals with Mainframe Applications that has different types of Transactions that supports the HC - Claims Adjudication Process System.
Responsibilities:
Participated in Business Analysis, Requirements Review and Technical specs inspection
Used SPUFI and TSO ISPF for Mainframe application
Tested the backend database (DB2/Oracle) using SQL queries via TOAD
Responsible for Unit Testing as well as functional Testing
State Farm Insurance Bloomington, IL June 2003 – February 2004
Position: QA Analyst
Description: State Farm insurance company is one of the largest financial institutions in the world.
Responsibilities:
Attended the meeting for the requirement walk-throughs
Prepared the Functional Design Document
Participated in peer reviews
Participated in the Test Execution Status calls during the execution phase
Fiserv (Financial Services) Hyderabad, India June 2002 – May 2003
Position: QA Analyst
Description: Fiserv deals with financial services and mortgaging. It is the second largest financial service provider in the USA and is situated at South bend. This is a Maintenance project for Fiserv's Mortgage Application system, which significantly enhances Fiserv's reporting system. This project enhances functionality of the existing application system.
Responsibilities:
Involved in the review of the Requirement documents
Conducted Unit Testing as well as System testing
Updated the code with the required changes and log the change matrix
EDUCATION
Bachelor’s in Computer Science Engineering, India
Training:
Mercury Tools
Visual Basic Programming
Client Server Programming using Microsoft Visual Basic. Net
Microsoft SQL server 2000 Administration