Daisy Gonzalez

** ********** **

Huntsville, AL *5824

806-***-****

acvcx1@r.postjobfree.com

SKILLS

Multitasking, prioritizing, problem-solving, dependability, attentive listener, empathetic, strong communicator, organized administrator

EXPERIENCE

Convergys, Lubbock, TX - Tier I Technical Support

October 2015 - May 2016

●Answered inbound calls for call center

●Third party technical support for Comcast business accounts

●Resolved billing issues

●Upgraded services for customer needs

●Discovered solutions to customers problems

●Maintained the floor by assisting employees who needed help

●Assisted in training new employees

●Made appointments for customers

●Recorded customer's information

●Multitasking several different systems

Allsups, Muleshoe, TX - Cashier

March 2015 - May 2015

●Sales through point of sale system

●Assured cleanliness

●Preparation of shift reports

●Restocking and blocking store shelves

●Prepared hot and ready food throughout shift

●Checked for out of date items

●Deposited money at the bank when needed

●Assisted with training new employees

Stripes, Muleshoe - Sales Associate

July 2013 - March 2015

●Till operation

●Cash register transactions

●Merchandise organization

●Assisted with training new employees

●Assisted customers in selecting and purchasing items that suit their individual needs

●Stocked merchandise

●Counted inventory when needed

●Prepared food throughout shift

●Completed shift reports

EDUCATION

Muleshoe High School, Muleshoe, TX - High School Diploma

September 2011 - May 2015

Participated in UIL (2012-2015): Science, Mathematics and Ready Writing, member of the National Honors Society (2014-2015), FCCLA member (2013-2015), Workforce Program (2013-2015), OSHA certified

Contact this candidate