Customer Service High School

Cory J.W Smith

*** ******** **** ** • Columbia, Sc 29229

EDUCATION

High School

American Prep Academy - High School Diploma C/O 2009 Killeen,Texas Montgomery College Associates Degree In Art C/O 2011 Tacoma Park, Maryland PROFESSIONAL EXPERIENCE

Rifle Assembly&Quality Control Columbia, Sc Jan 2014 / Feb 2015 Palmetto State Armory

Inspect clean, repair and rebuilding weapons.

Train firearm users on safety issues give advice in firearm usage. Tests ammunition. Complete paperwork and maintain logs. Receiving, storing, and/or shipping of materials or finished goods: ensures materials are received from proper vendors. Solar Panel Installation Customer Service Rep Honolulu, Hi April 2013/ Dec 2013 Kumakit Solar Energy inc

Moving solar equipment around and up on residential roofs. Installing PV rack systems, perform routine photovoltaic (PV) system maintenance on modules, arrays, batteries, power conditioning equipment, safety systems, structural systems, weather sealing, or balance of systems equipment. Medical Billing Specialist Killeen, Texas October 2011 Feb 2013 Humana Medical

Perform Billing function for clients and LTC insurance carriers and Third Party payers Prepare manual split bills as needed. Responsible for effectively researching, tracking and resolving documentation problems and discrepancies, specifically the missing notes report, Assists in maintenance of client folders on shared network files, including insurance documentation and other miscellaneous filings. Perform manual invoice correction on demand Key Competencies.

Evs Tech Temple, Texas March 2012 - Jan 2013

Scott&White Hospital

Provide day-to-day unit/department based cleaning to meet the customer’s expectations. Provide the discharge cleaning for all patient rooms to meet customer expectations and operational time frame. Dispose of trash according to department, facility and Board of Health regulations. Perform project work according to department policy and procedure. Perform floor care according to department policy and procedure. KEY SKILLS

Call Center Service Experience

5 years

MS Word,Excel and Access Experience 5

years

Data Entry

Multiline Phone Use

People oriented

Analytical thinking

Organizational skills

Ability to work under pressure

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