QA Tester

Ruchi Dewangan

Email: ***************@*****.***

Cell Phone: 408-***-****

Objective

Highly motivated technology professional launching career as a software quality engineer. Bring to the table hands-on experience in the testing of software systems. Knowledge of standard industry QA methodologies and the Software Development Life Cycle (SDLC). Dedicated to continuing professional development – recently earned certification and completed an Test Automation program.

Technical Skills

•Key Skills: C++, Python, Selenium WebDriver, Agile, SQL, Java, HTML, TestNG, Github

•Test Automation Tools: Selenium IDE, Firebug, Firepath

•Databases: Oracle, MySQL

•Bug Tracking Tools :Mantis, Jira, Bugzilla

•Ticketing Tools: ITSM, Remedy, SM7

•Network Protocols: TCP/IP, HTTP, HTTPS, VPN

RideAuction Aug’15-to present

QA Tester

●Excelled in finding, documenting and reporting bugs, errors, interoperability flaws and other issues

within proprietary software applications developed for Company’s global user base.

●Experience in Designing and executing the automation scripts using Selenium-WebDriver.

●Knowledge of Agile and Waterfall Methodologies.

●Developed and maintained automated test scripts for web applications.

●Ability to deliver and manage deadlines in an Agile development environment

●Team oriented with ability to learn new tools and products quickly and work independently

●High level of professionalism, work ethic and outstanding customer service skills with the ability

multitasking, and perform in fast paced environments.

●Documented test results and defects using Mantis.

CGI Group Inc., Bengaluru

Systems Engineer Mar’13- Mar’14

•A result-oriented professional offering 1 year of experience in IT Service Management

•Abilities in providing advanced level expertise on IT issues relating to the Microsoft Windows Server 2003/2008

•Gained expertise in Virtualization concepts of servers and applications (VMWare and Citrix)

•Managing and monitoring the servers and devices belonging to John Hancock using HP SIM, HP BSM, ISSAC and ServMon Tool

•Performing backup and restore procedures, front end/back end setups, message flow and security

•Monitoring the day to day operations of Microsoft Exchange servers, including server logs and overall performance

•Identifying and evaluating technical architecture models utilizing knowledge of industry and technical trends

•Analyzing current resources and trends to enable planning for long term performance and server expansion

•Handling Server Build (Virtual and physical servers- Windows) and VMware machines for their connection status, volume, disk spaces, CPU and memory utilization

•Troubleshooting & configuring on Windows Cluster Manager and Internet Information Service(IIS)

•Resolving L1/L2 issues on Windows servers along with reviewing & approving changes related to server maintenance

•Raising and performing follow-ups with vendors on cases and sending them for completion and managing mailboxes, relay additions, exchange server health managements

•System efficiency and Performance monitoring, Disk and Network usage, Formatting and partitioning of hard disk, Mounting file system and Administrating

•Monitoring & troubleshooting with performance related issues

•Managing all rebooting & part replacement activities file system management and Ticket assessment on daily basis, Swap space management

•Administrating software Package like adding, deleting of software packages.

•Apache server configuration and web hosting

Education

Rungta College of Engineering & Technology

Bachelor of Engineering, Information Technology CGPA: 8.4 2008 - 2012

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