Phlebotomy customer service retails associate problem solver Goal Sett

Josephine Mccoy

Customer Service Guru,Entrepreneur in Taxes,Bookkeeping&Accounting and

Cosmetology & Excellent Customer Service

Richmond, VA 23227

**********@*****.*** - 912-***-****

Customer service in an office environment and salon,cashier and data entry, expedite work task efficient in verbal and written communication and a Quick study Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Manager

Regis Corporation - Chester, VA - June 2015 to Present Goal Setting,preparing 4dx,sceduling,customer service,performing hair care and service,monthly meetings with staff and managing 2 stores

stylist assistant manager manager

Greatclips - Savannah, GA - January 1999 to July 2015 Responsibilities

Answer phone provide verbal and physical customer service.task was cutting shampooing treating and styling clients hair.daily and weekly paperwork make schedules set goals and train employees Accomplishments

Starting as a stylist and then being promoted to management team Skills Used

Clipper cutting and shear cutting cashier

CNA

Pronursing - Richmond, VA - October 2011 to June 2012 Responsibilities

Preparing meals dressing client laundry personal assist with hygienes,leg exercise to keep blood circulation attend appointments and assist with feeding

Accomplishments

Client more attenative, client more into keep self clean and happier Skills Used

Patience understanding and compassion

Office Manager

Moores auto body abd collision shop - Richmond, VA - May 1993 to September 1994 Responsibilities

Look for parts,purchase parts answer multi phone system,handle petty cash distributed cash,handle customers complaints give estimates on damages to vehicle prepared a ledger of business daily transactions accounts payable and accounts receivable,kept track of payroll and made orders. Accomplishments

Kept the business accounts proficient

Skills Used

Typing filling data entry cashier

EDUCATION

certification in PHLEBOTOMY

CNA health - fayettville nc

2014 to 2014

certification in CNA

CNA healrh - Raleigh, NC

2010 to 2010

Certification in Medical terminology

Allied medical - Minneapolis, MN

2009 to 2010

certification in INTERMIDIATE SPANISH

CHESTERFIELD TECHNICAL CENTER - Chesterfield, VA

2005 to 2005

certification in BOOKKEEPING&ACCOUNTING

CHESTERFIELD TECHNICAL CENTER - Chesterfield, VA

2000 to 2000

certification in Taxation

H&RBlock - Richmond, VA

1999 to 1999

SKILLS

Excel,word Microsoft office

AWARDS

Emoyee of the Month

March 2016

The highest service sales of 14 stores in the dustrict Top Salon for February

February 2016

Highest services sells of the 14 stores

Top Salon of March

March 2016

Highest Service sales of 14 salons

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