Engineer Technical Support
Resume:
ENGR. JULIUS L. VIADO JR
License no. *******
Passport no.: EB5345106
Address: Purok 5, Brgy Beddeng, San Narciso, Zambales
Mobile no.: +63-998*******
Email Address: ***********@*****.***
OBJECTIVES
To apply and enhance my knowledge in network planning, designing and implementation and to be of good service to the company I will work for.
CERTIFICATIONS
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Network Professional – Route (CCNP – Route)
- Cisco Certified Network Professional – Switch (CCNP – Switch)
- Sophos XG Firewall – Certified Engineer
- Sophos Central – Certified Engineer
- Ruckus Wireless Solutions Engineer Level 1
- Cyberoam Certified Network and Security Professional (CCNSP)
- VMWare Technical Sales Professional 5.5 – (VTSP 5.5)
TECHNICAL SKILLS
- Ability to install/reformat operating systems and troubleshoot PC hardware and software problem
- Ability to install and troubleshoot Cisco Routers and Switches (configuration and troubleshooting)
- Has a good understanding in LAN/WAN/Voice network and devices
- Working Knowledge in VPN connection (Site-to-Site, IPSEC, and SSL)
- Working Knowledge in Cabling Termination (Data and Voice)
- Working knowledge in Analogue Telephony (PABX/PBX, analogue and digital phones)
- Ability to install and troubleshoot Wireless devices (Wireless AP, wireless controller, IP Radio and Wireless routers)
- Working knowledge in UTM Firewalls ( Fortinet, Cyberoam, Sophos, Sonicwall)
PROFESSIONAL EXPERIENCE
Technical Engineer (IMAX TECHNOLOGIES INC) – April 2014 – Present
* Test and maintain networking equipments
* Perform product testing and create technical report on defective units
* Maintain company’s internal network and voice system
* Performs product demonstration to clients
* Propose necessary network solutions (depending on the clients’ requirement)
* Provide troubleshooting on LAN/WAN and voice systems
* Configure and install networking devices (switches, routers, PBX systems, Firewalls and etc.)
* Responsible for creating Methods of Procedure before installing network devices
* Conducts basic training to clients after device installation
* Conducts ocular inspection and site survey (Wired and Wireless)
* Provide Level 1 Technical support for clients via phone, email or on-site
Project Engineer (SMART COMUNNICATIONS INC) - May 2012 – April 2014
*First-line operations & maintenance of major BSS & Transmission Elements (Nokia BSC&RNC, Ericsson RNC, Tellabs, ECI, Nortel, Siemens, ZTE etc.).
*First-line troubleshooting during transmission outages (FOC break, Equipment Failure).
*First-line troubleshooting during BSC/RNC outages.
*BSC/RNC/Transmission alarms clearing endorsed by Opti and NOC Team.
*Conduct BSC Daily routine (check/clear BSC alarms, utilization, computer units, etc.)
*Implementation of E1 & IuB expansion/roll-out/events.
*Implement BSC’s Ater/SL/Gb links expansions.
*Implement Ater/SL/Gb/NMS for roll-out BSCs.
*Conduct stability data testing on CEN/Layer2 routes (VOIP, SIGTRAN, BRO, and WiMax).
*Conduct stability data testing on RNC IuCS/IuPS expansions/LTE Rollout.
*Ensure that E1 inventory; BSC Ater/SL diagrams are always updated.
*Ensure BSCs/RNCs/Transmission Facilities are resilient and protected.
*Ensure good communication and coordination with Smart contractors and vendors during product.
TRAININGS AND SEMINARS ATTENDED
CCNA Module 1 -4 Fast Track Training October 2013
What the Hack: IT Security Summit May 2014
CCNP Route Training May 2015
Cyberoam CCNSP Technical Training August 2015
CCNP Switch Taining February 2016
Sophos Certification Certified Engineer for XG + Cloud April 27 – 29, 2016
HPE Basic Hands-on Training May 25, 2016
EDUCATION
AMA COMPUTER COLLEGE - OLONGAPO 2006 - 2011
Olongapo City
B.S. Electronics and Communications Engineering
SECONDARY EDUCATION
Zambales Academy 2002 – 2006
San Narciso, Zambales
PRIMARY EDUCATION
Beddeng Mabangcal Elementary School 1996 – 2002
San Narciso, Zambales
REFERENCE
Available upon request.
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