Active Directory Microsoft Office
Resume:
LEANNE SCHOOK
Sarasota/Bradenton Area
************@*****.***
SUMMARY
Professional LAN/ Wan Administrator with extensive experience in all phases of Network Architecture and Program Management. Planning, Requirements, Design, Build, Test and Implementation. Configured TCP/IP, DNS, DHCP, active Directory, LAN, WAN, VPN. Wireless, Cisco routers and Switches and Dell Servers, Effectively analyzed, designed, global programs. By managing projects within or under budget, saved an average of 10% on each program. Also was able to reduce costs by completing the projects on time or before the deadline. Client Server architecture development, routers, switches, wireless LAN, telephone projects, and implementing three versions of Visual Manufacturing (MRP) for business wide program use are a few of the projects that have been successfully implemented.
Leading IT Project Teams for multiple projects with hands on experience
Projects done before deadline and on or below cost
Coordination with facilities and engineering to resolve audit findings
Cross-functional communication
Global experience with vendors and users
Team player and excellent collaborator.
Created processes and procedure Self- motivated to learn new technology and new ways to deliver support
Research new technolog
TECHNICAL SKILLS
Microsoft Office: 2003/2013 Word, Excel, PowerPoint, Access, Publisher, MS Project, Visio
Web services: IIS
Platforms: Server 2003/2008
Operating System: Windows XP, Vista, Windows 7 and windows 8
Databases: MSSQL, Oracle, Odbc connectivity
Programs: Visual Manufacturing (MRP) program, Edoc System (web based documentation storage), Citrix, Etime, MacAfee encryption software
Networking: Configured TCP/IP, DNS, DHCP, active Directory, LAN, WAN, VPN. Wireless, Cisco routers and Switches and Dell Servers, workstations and laptops
Security: MacAfee and AVG
Backup Software: Backup Exec
Phone System: Avaya VOIP phone system
Remote Programs: RAdmin and Landesk
Printers: Xerox, HP
Communication tools: Android, iPads and BlackBerry phones.
PROFESSIONAL EXPERIENCE
Honeywell Aerospace 1999 – 2015
Professional Land/ Wan Administrator (2005 – 2015)
Implemented new systems on time and under budget. Using good communications, team building, conflict management, industry and solution knowledge, and time management. Also provided customer and technical support.
Created Processes and procedures
LAN Upgrade installed and configured new routers and switches
WAN Upgrade implemented
Telephone Upgrade implemented and installed and configured
Wireless LAN Implemented and installed and configured with Cisco wireless boxes
Implemented and installed a new server for the Engineering Department
Implementation of Visual Manufacturing a MRP suite and three version upgrades
Worked with users for training of the new system
Ran monthly metrics information for the Solution Delivery department and monthly operations review to identify savings with examples: eliminated unused computers, unused phone extensions and unused network ports
Ensured all incidents were resolved and documented with Security Operations Center (SOC) events
Managed the Disaster Recover planning
Performed Remediation tasks after security audit to successful completion
Remedy Ticket System for Infrastructure changes
I also was the IT Support Specialist for the company’s primary day-to-day hands on support for the organization’s end user laptops, desktops, mobile devices and applications. I interfaced directly with internal customers and various departments, troubleshooting a wide variety of user issues to resolution. Primary day-to-day interaction with IT vendors, including managed services provider providing
System Administrator (2000 – 2004) Honeywell Aerospace
Provided service to all business network resources including servers, routers and operating systems. Included server patching, operating system update and resolution of customer inquiries through research over various computer systems and databases.
An average up time of 98%
Installed Server operating systems 2003 and 2008 on approximately 10 servers
Installed, configured and troubleshoot all workstations with WIN 2000, XP, and Win7 for the entire business
Made sure there was very minimal downtime by working off hours to support the business
Responsible for backup and restoring all server systems approximately 1 terabyte of data
Controlled inventory of hardware and software documented.
Support Specialist (1999 – 2003) Honeywell Aerospace
Technician responsible for building and maintaining corporate computers, operating systems, network connections and purchase orders consisting of computers, software and hardware. Other responsibilities included resolving complex customers service issues in a timely manner while providing strong interpersonal skill with customer interactions.
Managed inventory of software and hardware
Assisted users with day to day tasks and troubleshooting
Managed the MacAfee updates and scans
Managed updates on workstations
EDUCATION
Completed course work towards Associate Degree in network infrastructure; Keiser College, Sarasota, FL
CERTIFICATIONS
A+ Certified
Network + Certified
Greenbelt Six sigma certified
Bravo Awards - Peer awards for projects done
Volunteer
Kings River Church
Guardian At Litem
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