Customer Service Sales Representative

JONATHAN RAMOS

**** ** ***** **, *****, FL ***** (786) 897 – 2060 ********@***.***

Professional Summary

I aspire to work in an establishment where I can use my skills and creativity, as well as grow as a professional in the entertainment industry. I’m capable of working in a team or on my own. I’m trustworthy and committed to any tasks that I am assigned to do, and always eager to learn.

Skills Summary

Customer service

Bilingual speaker, writer, and reader (English/Spanish)

Punctual, flexible, and hard working

Written and verbal communication skills

Experienced in Microsoft Office programs (Excel, PowerPoint, Word)

Reliable source of transportation

Organized

Creative

Quick Learner

Education

G. Holmes Braddock Senior High School / July 7, 2006

-High School Diploma

Miami Dade College / August 28, 2006 – May 13, 2011

-Associate of Arts Degree (Business Administration)

Florida International University / August 22, 2011 – May 11, 2016

-Bachelor's Degree (Communications)

Experience

Leon Medical Centers Health Plans / July 7, 2010 – Current

Enrollments Clerk

oData entry

oTake phone calls from members

oScanning documents

oMailing out documents

oTrain new employees

F.Y.E. / July 1, 2009 – July 4, 2010

Sales Representative

oCustomer service

oRun the DVD department

oWork the register

oMeet sales goals

Hollywood Video / November 4, 2008 – April 27, 2009

Guest Service Representative

oCustomer service

oWork the register

oCreate product displays

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