JOHANNA RAFAEL
**** **** ***Houston, Texas *****
Cellular: 713-***-****
Email: ***********@*****.***
EDUCATION:
Medical Assistant Programs 10/2006-11/2007
Texas School of Business Houston, TX
High School Diploma 05/2003
Windfern High School Houston, TX
PROFESSIONAL EXPERIENCE:
Medical Assistant 02/2014-Present
Good Neighbor Healthcare Center
Vital Signs
Room patients
Discharge patients
Pap smear setup & assist
Perform nebulizer treatments
Ear lavage
EKG
Stock rooms with supplies & instruments
Upload Harris Health documents
Rapid Streps
Urine dipstick
Schedule follow up appointments
Call patients to inform of labs/diagnostic results
Mail out lab letters
Intake Eligibility 01/2013-02/2014
Good Neighbor Healthcare Center Houston, TX
Answer phones, and create encounters to appropriate personnel
Check patients in
Set up appointments
Verify insurance/Medicaid
Enter patient information into database for eligibility
Bilingual Receptionist 08/2010-04/2011
A1 Medical Imaging Houston, TX
Answer phones
Check patients and out
Set up appointments
Create new patient charts
File daily
Collect copays
Verify insurance
Obtain workmen’s compensation authorizations
Contracts Coordinator 07/2003-06/2008
NCI Building Systems
Data entry task utilizing Fortis Scan Station
Provided informational assistance with the status of our contracts
Managed the adjustments/modifications to any contracts with the NCI Data System (ie. Change orders/updating client information, etc)
Provided blueprint drawings too Sales/Engineering Department when needed
Answer multiple phone lines in a customer friendly manner.
Invoiced monthly
Ordered office supplies
Filed daily
ADMINISTRATIVE SKILLS:
Microsoft Office Suite
Type 60 words per minute
Bilingual-Spanish and English
COMPUTER SOFTWARE SKILLS:
Fortis Scan Station
NCI Job Tracking
Tax Manager
Prism Download
Athena Database
EClinical Works
REWARDS/CERTIFICATION
HIPAA & OSHA certified
CPR certified
References upon request